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Wireless works, but ethernet doesn't! Help!

Discussion in 'Networking' started by MandaGrace, Mar 16, 2015.

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  1. MandaGrace

    MandaGrace Thread Starter

    Mar 16, 2015
    We are having some concerning issues with our modem. Our wireless works perfectly, all our phones connect as well as our roommate's laptop. Yet, the two devices we have connected to our modem cannot connect to the Internet via ethernet without having to reboot the modem. It's really bizarre.

    The computer runs on Windows 7 and the other device is our Xbox One. Both have issues connecting to the Internet without rebooting the modem. It has been weeks of this!

    Our Internet is provided by Mediacom in Central Illinois.

    We've tried un hooking the ethernet cables, no luck. Switched out the cables, no luck. The only thing that works is rebooting the modem.
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    It sounds like it maybe an issue with the modem/router , as it happens on two devices with two different cables - that would be my suspicion

    Will Mediacom replace the modem for you ?

    Once you have rebooted the modem, I assume the devices work fine from then on ?
    why are you reconnecting devices to the LAN
  3. Blu_86


    Aug 8, 2014
    As well as that suggestion make sure you have gone into the router settings and cloned the MAC address of the main wired unit.
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