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Wireless works but ethernet error

Discussion in 'Windows 10' started by buzzebee, Nov 1, 2015.

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  1. buzzebee

    buzzebee Thread Starter

    Joined:
    Nov 1, 2015
    Messages:
    3
    Since changing ISP's my wireless works fine but my ethernet does not. I get Unidentified Network no internet access. I believe this is due to the DHCp or DNS server problems. Any help would be much appreciated.

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\Users\buzze>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DESKTOP-NQ0DP3D
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 00-0F-13-60-10-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
    Physical Address. . . . . . . . . : BC-5F-F4-FC-DF-74
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::bd60:2736:f304:6ecf%2(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.110.207(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 45899764
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5C-83-8E-BC-5F-F4-FC-DF-74

    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n US
    B 2.0 Network Adapter
    Physical Address. . . . . . . . . : 00-0F-13-60-10-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : fdf4:8e92:f2c4:9a00:84a2:588b:2253:24a6(P
    referred)
    Temporary IPv6 Address. . . . . . : fdf4:8e92:f2c4:9a00:bdff:1b53:83e1:1da6(P
    referred)
    Link-local IPv6 Address . . . . . : fe80::84a2:588b:2253:24a6%7(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, 2 November 2015 7:25:48 AM
    Lease Expires . . . . . . . . . . : Tuesday, 3 November 2015 7:25:48 AM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 100667155
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5C-83-8E-BC-5F-F4-FC-DF-74

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{1F5B3DA2-9C60-4E5E-88A8-FC969D9B309B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{B88A3DD7-DB28-42D0-B72E-A412C0C1FDD0}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\buzze>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DESKTOP-NQ0DP3D
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 00-0F-13-60-10-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Ethernet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
    Physical Address. . . . . . . . . : BC-5F-F4-FC-DF-74
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::bd60:2736:f304:6ecf%2(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.201(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 45899764
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5C-83-8E-BC-5F-F4-FC-DF-74

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n US
    B 2.0 Network Adapter
    Physical Address. . . . . . . . . : 00-0F-13-60-10-A3
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : fdf4:8e92:f2c4:9a00:84a2:588b:2253:24a6(P
    referred)
    Temporary IPv6 Address. . . . . . : fdf4:8e92:f2c4:9a00:bdff:1b53:83e1:1da6(P
    referred)
    Link-local IPv6 Address . . . . . : fe80::84a2:588b:2253:24a6%7(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, 2 November 2015 7:25:48 AM
    Lease Expires . . . . . . . . . . : Tuesday, 3 November 2015 7:25:49 AM
    Default Gateway . . . . . . . . . : 192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 100667155
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-5C-83-8E-BC-5F-F4-FC-DF-74

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{1F5B3DA2-9C60-4E5E-88A8-FC969D9B309B}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{B88A3DD7-DB28-42D0-B72E-A412C0C1FDD0}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\buzze>
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,988
    First Name:
    Wayne
    do a tcp/ip reset
    ------------------------------------------------------------------------

    TCP/IP stack repair options for use with Vista, Windows 7, Windows 8 and Windows 10

    For Windows Vista through to Windows 10
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
    (A new dialogue box - black with white font, will appear on the screen )​

    For Windows 8 & 10
    To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
    Or Right click on the windows icon - bottom left hand side - A menuu appears - choose Command Prompt (Admin)

    In the command prompt window that opens, type the following commands:

    Note: Type only the text in bold and red for the following commands.

    • Reset WINSOCK entries to installation defaults: netsh winsock reset catalog and press enter
    • Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log and press enter
    • Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log and press enter
    ReStart (reboot) the machine.

    If you receive the message
    The requested operation requires elevation.
    Then please open the command prompt as administrator - as requested above
    Start> Programs> Accessories> and right click on Command Prompt, select "Run as Administrator" to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen )​
    Please note and post back - if you receive the following message :-
    Access is Denied
    This error will occur with windows 8 and windows 10 , so ignore.

    please post back the results in a reply here - its important we know that these commands have worked correctly and not produced any errors
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Details also here
    http://support.microsoft.com/kb/299357
    also the link has a Microsoft Fix it , which will do the above for you

    ------------------------------------------------------------------------
     
  3. buzzebee

    buzzebee Thread Starter

    Joined:
    Nov 1, 2015
    Messages:
    3
    i followed you instructions, no errors. rebooted, lost my wifi, I did a diagnose on my wifi adapter. Windows fixed " the default gateway is not available" Fixed now works.

    Ethernet still not working. Shows unidentified network. did a diagnosis on my Ethernet adapter, problems found: "Ethernet" doesn't have a valid IP configuration. IPv4 set to automatically obtain an IP address.
     
    Last edited: Nov 1, 2015
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,988
    First Name:
    Wayne
    can see another ipconfig /all
    with the ethernet cable connected

    strange you lost the wifi on a reboot ?
     
  5. buzzebee

    buzzebee Thread Starter

    Joined:
    Nov 1, 2015
    Messages:
    3
    Faulty wifi router. Replaced with a good one all working. Many thanks.
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,988
    First Name:
    Wayne
    thanks for letting us know
     
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