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Wireless Works, Wired Doesn't

Discussion in 'Networking' started by Brandon_C, Jun 23, 2008.

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  1. Brandon_C

    Brandon_C Thread Starter

    Joined:
    Jun 23, 2008
    Messages:
    2
    Routher: TRENDnet TEW-633GR 802.11n + Gigabit Router.
    PC: Running Windows XP
    Laptop: Running vista.

    The laptop can talk to the internet. But when the PC tries to talk to the internet, through the router, it has problems. Most of the time I get no data back, but occasionally I'll get a little. Web pages always timeout. Though I've at least once had a ping return (with 75% Loss).

    I don't think there is anything wrong with the cables because it is the same cable I used before I had the router and it worked fine.

    Any ideas?
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,167
    First Name:
    Terry
    For both PCs please show ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  3. Brandon_C

    Brandon_C Thread Starter

    Joined:
    Jun 23, 2008
    Messages:
    2
    LAPTOP:
    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Brandon>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Brandon-Laptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : tx.rr.com

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-1F-E1-DC-D2-9B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : tx.rr.com
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-1F-3B-CC-70-E7
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::916a:778c:447a:b8e1%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.10.200(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, June 17, 2008 6:35:38 PM
    Lease Expires . . . . . . . . . . : Tuesday, June 24, 2008 5:06:40 PM
    Default Gateway . . . . . . . . . : 192.168.10.1
    DHCP Server . . . . . . . . . . . : 192.168.10.1
    DHCPv6 IAID . . . . . . . . . . . : 167780155
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
    Physical Address. . . . . . . . . : 00-1D-09-55-94-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:34de:1e85:3f57:f537(Preferred)
    Link-local IPv6 Address . . . . . : fe80::34de:1e85:3f57:f537%8(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{3153F8A0-7439-48C1-872C-39C6E43EB024}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{875641C9-DD7D-4F35-90CA-AD3BA2D75391}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . : tx.rr.com
    Description . . . . . . . . . . . : isatap.tx.rr.com
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:192.168.10.200%13(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\Brandon>


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    PC:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Owner>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : BRANDON-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : tx.rr.com

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : tx.rr.com
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethernet NIC
    Physical Address. . . . . . . . . : 00-E0-18-86-F7-D6
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.10.199
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.10.1
    DHCP Server . . . . . . . . . . . : 192.168.10.1
    DNS Servers . . . . . . . . . . . : 192.168.10.1
    Lease Obtained. . . . . . . . . . : Monday, June 23, 2008 5:55:39 AM
    Lease Expires . . . . . . . . . . : Tuesday, June 24, 2008 5:55:39 AM

    C:\Documents and Settings\Owner>
     
  4. Wanderer2

    Wanderer2

    Joined:
    Jan 28, 2008
    Messages:
    1,428
    check your laptops software firewall settings. Start by disabling it and seeing if everything works for internet access. If so it needs to be configured to trust your local subnet.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    The indications are that the machine does not have a cable connected to the wired connection. I'd try a new cable, and a new port on the router or switch, if that doesn't do it, maybe the NIC is defective. Has it ever worked with a wired connection?
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,167
    First Name:
    Terry
    My understanding was that the Vista laptop is OK. I asked for its ipconfig /all only for comparison.

    The XP desktop seems to have a good IP configuration. I suspect a flaky cable, router LAN port, router's ethernet switch, or the desktop's NIC.

    Try the desktop with the modem again (remember to power cycle the modem) and/or different LAN ports. Try the laptop with the same cable connected to the router.
     
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