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Solved Wirelesss Adapters: "Media disconnected"

Discussion in 'Networking' started by kase373, Jul 16, 2017.

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  1. kase373

    kase373 Thread Starter

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    Yes, as long as I was not connected via Ethernet.
     
  2. TerryNet

    TerryNet Terry Moderator

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    Everything is pointing to the wireless adapter being defective. I think that it is not defective, but I don't have any idea how to fight the evidence.
     
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  3. metallica5456

    metallica5456 Andrew Trusted Advisor

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    I am agreeing with you, TerryNet. The only thing I could recommend is to replace it. If a new one STILL doesn't work then we have evidence to prove its likely software and not hardware.
     
  4. TerryNet

    TerryNet Terry Moderator

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    Thanks, Andrew. Actually I just realized there is something else I would do if it were my computer. I'd try with a Linux distro "Live CD." If I got the wireless working that way then I'd know the hardware is fine. But for somebody who has never messed around with Linux OSes getting the wireless to work is not always easy. I'd start with Puppy Linux, 'cause it's small and simple.
     
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  5. metallica5456

    metallica5456 Andrew Trusted Advisor

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    Oh wow I didn't think of that either. Puppy Linux is still not the easiest , I'm, for someone who has never used Linux before. I like Ubuntu instead. I think it's more "user-friendly."
     
  6. kase373

    kase373 Thread Starter

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    I think I may just take it into a local shop later tonight and see if I'm missing something obvious. I'm not experienced enough with networking to trust myself (because this is far beyond my experience). But I thank you both for staying patient with me and guiding me through as best as you could! :D
     
  7. metallica5456

    metallica5456 Andrew Trusted Advisor

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    @kase373 I'll be honest with you. Going to a local Wal-Mart or similar kind of store and buying a wireless adapter for 20-30$ is going to def be cheaper than paying a shop to even just "diagnose" the PC. If you have a local shop, make sure to ask if they offer set rate or even free diagnostics.

    Just my 2 cents worth.....
     
  8. kase373

    kase373 Thread Starter

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    Hmmm, okay. I'll see if any shops around here offer anything of those, because I certainly don't want to throw all of my money down a hole. Otherwise, I'll probably just buy a wireless adapter.
     
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  9. metallica5456

    metallica5456 Andrew Trusted Advisor

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    Good luck.
     
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  10. kase373

    kase373 Thread Starter

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    Good news! I talked to a Verizon agent, and he diagnosed it as a router problem. We did a factory reset on our router (which took no more than a minute) and now my computer is properly connected to the wireless internet. Thanks to everyone who was able to help! (Shoutout to Ravi at Verizon. You're the man.)
     
  11. metallica5456

    metallica5456 Andrew Trusted Advisor

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    Great! I didn't even think about it being an AP issue. Glad to hear you got it sorted!
     
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