WMI is gone!

[puter-inept]

Somehow my Windows Management Instrumentation is gone. I am not sure what it is but it looks to be important, so how do I get it back? Can I get it back? Any help is appreciated!

 

[Cookiegal]

Hi and welcome to TSG,

Are you getting an error message something like this?

Can't Collect Information. Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing?

 

[puter-inept]

yes.......that'd be it

 

[Cookiegal]

To fix this certain services must be running:

Go to the Control Panel and double click on Administrative Tools. Double click on Services.

Locate the Event Log service in the list and double click on it. Its startup type needs to be set to "automatic." Change this if it's set to "manual" or "disabled."

If its Service status does not display "started," click on the "Start" button to start the Event Log immediately.

Repeat the above process for the following services:

Windows Management Instrumentation service
Remote Procedure Call (RPC) service

Log off or restart your computer and try again. System Information should work now without giving the "Can't Collect Information" error.

Let me know how it goes.

 

[puter-inept]

event log service is not listed at all, WMI is already on automatic, and so is RPC. If I open WMI, right click on properties, it says Service status stopped. Hitting start gives me, could not start Windows Management Instrumentation service on local computer. The dependency service does not exist or has been marked for deletion.

 

[Cookiegal]

What OS are you running?

 

[puter-inept]

cookiegal, just wanted to let you know, all is fixed. Ended up I just rebooted with the CD and WMI is back where it should be. Thanks for your willingness to help.

 

[Cookiegal]

Great. Glad you got it sorted and thanks for the update.