WMP & other app problems

[Tlilab]

Hey guys

A few weeks ago I had a spamware/malware problem. The infections had been pretty difficult to get rid of, but after trying everything, I eventually got rid of them, and got them removed.

Problem is, after having them removed, other applications began not working completely. As of right now, Windows Media Player and AIM aren't working. They simply don't start up at all. I have tried uninstalling both multiple times, but it still fails to work. I'm not sure what could be causing this, and was really hoping you guys could help. Especially because I NEED WMP for my online college class.

I appreciate the help

 

[sup2a]

what is actually happening? are videos/sounds not playing? or is it failing to start? is there an error message? without hearing the details all i can suggest right now is try rolling back to the previous version of WMP or upgrade to the newest