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WMP problem on Compaq Presario

Discussion in 'Multimedia' started by retiree, Oct 15, 2005.

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  1. retiree

    retiree Thread Starter

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    Oct 15, 2005
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    Hello-have prev worked with Compaq tech support 3 sessions but still have same problem with video. Until recently, I could watch MSNBC video OK. Have never been able to watch CNN video. No new software has been added to computer recently. Now, when I click to see video on MSNBC, it acts like it's going to open, then get x in corner and says done in taskbar. Then screen comes up telling me to install free software and a link to windows media player 10. I do this, it loads as it should, and I try to install as normal. At end of installation, it gives me error message from Windows Media Technologies. It says"this version of WMT is incompatible with this version of windows. For more info view the info at the Microsoft website". Have tried this several times. Have gone thru several scenarios with compaq and tried many different remedies. Have tried to uninstall all WMP entirely and reinstall. Many :confused: restarts. Disc popup blocker, antivirus, firwall, defrag, run programs that compaq had me try. Same prob now. Have the 8 system recovery disc's from compaq if all else fails but don't want to do that if it can be corrected any other way.
     
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