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Won't boot past Windows XP screen

Discussion in 'Hardware' started by santa fe, Oct 17, 2007.

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  1. santa fe

    santa fe Thread Starter

    Joined:
    Oct 12, 2007
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    Please help me if you can... I'm using a 4 year old laptop, Compaq Presario 2500. When I turn it on, it gets stuck at the Windows XP screen (the one with dark blue bars at the top and bottom. The mouse still works, but it won't go any further. I went to safe mode - entered my password - and 'reset defaults' hoping that would help, but nothing...
    I'm a novice, so any help in layman's language would be appreciated. Thanks!:confused:
     
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