Wont Boot Up

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jodiholden86

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Dec 30, 2012
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i recently got a desktop Compaq CQ2009f and it had Windows 7 on it but when it was purchased brand new it had Windows XP. Because i was unable to find the password i restored it to factory default and it wont boot up. I tried bootup from repair disc with no response from keyboard (tried 3 different keyboards) Diagnostics all check out good, and now i have no idea what to do....its stuck at black screen with flashing curser.
 

jodiholden86

Thread Starter
Joined
Dec 30, 2012
Messages
5
i recently got a desktop Compaq CQ2009f and it had Windows 7 on it but when it was purchased brand new it had Windows XP. Because i was unable to find the password i restored it to factory default and it wont boot up. I tried bootup from repair disc with no response from keyboard (tried 3 different keyboards) Diagnostics all check out good, and now i have no idea what to do....its stuck at black screen with flashing curser.
 
Joined
Aug 4, 2003
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5,620
Hello jodiholden86 and Welcome to TSG!

Can you access the bios? Is the hard drive recognized? When you did the recovery, was it from the recovery partition or media, like a cd? Sometimes the recovery can go awry. Take a look here Performing an HP System Recovery
 

jodiholden86

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Dec 30, 2012
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used to be able to access bios but cant now, yes hard drive is recognized and recovery was done from cd
 
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Aug 4, 2003
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5,620
Go to my post #2 Click the link and select Recovering During Startup.
 

TerryNet

Terry
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I merged your threads here. Please do not start multiple threads on the same topic.
 

jodiholden86

Thread Starter
Joined
Dec 30, 2012
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5
used link you gave...did everything the link said to do.... didnt work so i shut computer down and tried the next day with recovery cds and again with a repair cd but now the keyboard has no effect on computer (tried several different keyboards) when the computer asked me "would you like to boot from cd" "press any key to continue" , there is no effect on computer and i dobnt know how to boot up from cd or the hard drive, the keyboard doesnt seem to register. AAAAHHHH very frustrating!
 

TerryNet

Terry
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80,754
If it's a USB connected keyboard try all the USB ports--sometimes only the back ones or only the front ones work.
 
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