won't get email or internet

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Hook

Thread Starter
Joined
Dec 22, 2001
Messages
2
Hi list, While my computer connects in it refuses to allow email or internet connection. Internet companies tech support solution did not work. This is the error message I get when starting the computer
Error loading C:\Windows\NEWDOT~2.DLL
Thanks
Oh yea writing from work laptop
 

TonyKlein

Malware Specialist
Joined
Aug 26, 2001
Messages
10,392
Maybe start with this:

First go to Start/run, and type Msconfig. Go to the startup tab, uncheck New.Net application, and click OK.
Now reboot, and the program will not load again with Windows, preventing the recurrence of your error message.

Now go to Software add/remove, and remove New.Net application there.

Don't attempt to remove the dll manually, because that may cause the loss of your internet connectivity.

If uninstalling doesn't get rid of the dll (it happens), try this:

First, you will need to locate the New.net ".dll" file that is on the computer. Do this by doing a search for "newdot*.*".

The file will be located in your "Windows" folder. Once found, make note of
the actual filename which should look something like this:

Example: newdotnet2_90.dll

Close the Find or Search window then...

Click Start
Click Run

Copy and paste in the following line (adapting the name of the file, if required)

"rundll32 c:\windows\newdotnet2_90.dll,NewDotNetUninstall"

Click OK

You should then see a small window asking if you want to uninstall the New.net application. Click Yes. Once this is done, restart your computer. This should keep the .dll from loading up at startup of your computer.

More info on the site BrianF mentioned.


Good luck, Tony
 

Hook

Thread Starter
Joined
Dec 22, 2001
Messages
2
Brian F I went to the Foistware web page, and while I did not understand the solutions well my college son did. With your help he fix it! I am connected again yea.
And Tony thanks for writing. You guys are great. Beth
 
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