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Won't recognise CD-R discs in XP

Discussion in 'Hardware' started by axcairns, Feb 1, 2003.

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  1. axcairns

    axcairns Thread Starter

    Joined:
    Feb 1, 2003
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    Hi,

    I have a Creative 12x10x32x CD-RW which I used for over a year in my old system (Win98SE, Celeron 400) with no troubles. Recently I upgraded to an Athlon 1000 with WinXp Pro and tried to move my CD-RW over to the new box. I installed the CD-RW as secondary master (CD-ROM 52x as secondary slave) with a 40GB HDD alone as primary master. I then installed NTI CD maker 2000.

    Both CD drives work fine with CD-ROM's and the BIOS and OS appear to recognise the CD-RW as a CD-RW drive, however, when I insert a CD-R or CD-RW, it does not recognise the disc. NTI ums and aahs over the drive for a while and then comes up with 'unknown' for the drive contents. When I stick a CD-ROM in the drive NTI correctly recognises it as a CD-ROM.

    I have tried switching the master/slave around and disconnecting the CD-ROM drive completely (leaving the CD-RW alone on the secondary) with no luck.

    Any ideas?

    Thanks,

    Allan

    P.S. the new box is my brother's old one which is why it ain't exactly the most impressive upgrade in history!
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    As afr as I can see from the NTI site, NTI CD maker 2000 doesn't work with XP , you need to update it to a newer version

    http://www.ntius.com/
     
  3. axcairns

    axcairns Thread Starter

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    I checked out the NTI site but couldn't find anything saying it won't work on XP. To the contrary, I found the following link (http://www.ntius.com/reseller/cdm2k_specs.pdf) which explicitly says NTI CD-maker 2000 works with XP.

    I got similar issues (not recognising CD-R) with XP's native support so I don't think it's an NTI issue.

    Update - I tried a CD-RW disc and that worked but only at 2x.

    Cheers,

    Allan
     
  4. axcairns

    axcairns Thread Starter

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    Another update -

    Tried Nero 5.5 same result. On the Medium Info window, Nero says 'Accessing medium, please wait', I wait about a minute and Nero says 'No medium inserted or drive not ready, please try again'.

    Help!
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
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    First Name:
    Derek
    Other options can be:
    1. dirty cd lens, use a cleaner cd (often can read shop boughtpre-recorded cds as they are stronger)

    2. Batch of faulty medium

    3.try it as primary slave with HD on IDE 1and leave IDE channel 2 empty. if that works then put cd rom as master on IDE 2
     
  6. Hamill

    Hamill

    Joined:
    Jul 9, 2001
    Messages:
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    Here is something to look first:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;316529...

    I have seen alot of issues with burning in xp. It is usually the burning sw you loaded. Try uninstalling it and then hacking it out of the registry. Then try just burning with the burner that is built into xp. If that works then load nero. I have never seen nero cause an issue in xp. This can be a long process, but I have resolved it on several machines.
    Good Luck.
     
  7. axcairns

    axcairns Thread Starter

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    Feb 1, 2003
    Messages:
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    Found it - cleaning the lens fixed the problem.

    Thanks all,

    Allan
     
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