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Wont shut down, wont wake up if asleep, and problem with updates URGENT!!!

Discussion in 'Windows 7' started by LibbyLou, Aug 21, 2010.

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  1. LibbyLou

    LibbyLou Thread Starter

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    Ok so I have a HP Mini 110 and lately my computer has been acting strange. It wont shut down. If I try to shut it down it will act like its shutting down then re boot back up. If it goes to "sleep" (the buttons are still lit, typically the power button will just flash on and off) it wont wake up unless I use the power button.

    Now this all started happening when my computer stopped or failed to update my language packs which took 28 hours to fully finish. Only 14 out of the 32 downloaded ok fine so i shut it down to just finish those that were installed. Ok so shutting down then the whole "Dont turn off your computer installing updates" then it gets stuck at 15 % then it goes to a black screen that i think said something like "initiating updates in 0 outta 321472 files" this took a good hour to finish. Then brought me back to the 15% screen then that changed to "Updates Failed" and something else, then the computer restarted.

    WHAT DO I DO?? could it possibly be a virus???:mad:
     
  2. TerryNet

    TerryNet Moderator

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    My goodness, "multi-lingual" doesn't begin to describe you! You can speak, or at least read, all those languages?!

    I suggest a System Restore to before you started those updates. And then I suggest to try updating only a few at a time. I further suggest to begin with those that are most important to you, just in case Windows can't handle all of them installed at one time.

    I wonder if Microsoft even tested with more than about a half dozen language packs at a time.
     
  3. LibbyLou

    LibbyLou Thread Starter

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    :D I dont need all of the languages, but they ALL came with the update. Ill try the system restore then get back to you :]
     
  4. LibbyLou

    LibbyLou Thread Starter

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    Hi the system restore will not restore anything before yesterday i need to restore it to like a week ago, because this problem is about a week old.
     
  5. TerryNet

    TerryNet Moderator

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    Control Panel - Programs and Features - View installed updates - Uninstall any Language packages you are not going to use.

    Set the Windows update (at least temporarily) to notify you when updates are ready, but don't download or install them until you say OK. Then go to Windows Update and hide all those unneeded language packs. That way you shouldn't be bothered by them again. Then you can change the Windows Update to however you like it (I keep mine as above, as I always like to take a quick look at the offerings before accepting).

    I don't know if this will restore the computer to sanity, but it's worth doing I think.
     
  6. LibbyLou

    LibbyLou Thread Starter

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    It doesnt list any language packs :/
    what could be the reasoning for my problem other then updating (if any at all)
     
  7. TerryNet

    TerryNet Moderator

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    Did any updates get installed on the dates of concern?

    I don't have any real feel for what is causing the problems. There could be various factors. Possible malware infection I suppose.

    The failure to power down is sometimes caused by an application that refuses to quit. Try, if you don't already do this, exiting from all open applications before the shutdown.
     
  8. LibbyLou

    LibbyLou Thread Starter

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    Hmm I am starting to think that it could be a malware thing possibly, my MSE picked up a WIN32 virus today.. :/ delt with it before but should I maybe post a log from hijack this for you to analyze?
     
  9. TerryNet

    TerryNet Moderator

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    No. I'm no good at that.

    Read the first sticky in the Virus & Other Malware Removal forum for instructions and then start a new thread there. You can post a link to this thread for background information.
     
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