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Woops..? Laptop can't charge...

Discussion in 'Hardware' started by xRETRO, Apr 5, 2010.

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  1. xRETRO

    xRETRO Thread Starter

    Joined:
    Apr 5, 2010
    Messages:
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    Last night, I sort of dropped my laptop. -_-
    It was on a lap desk and it... slid off when I bent down to pick up something.
    It hit the door on it's way to the floor and now it has a chip in it.
    No big deal, right?
    Well, after further inspection, I found that the lights on the front said it wasn't charging but it was plugged in.
    So I unplugged it and checked it out.
    The first problem was the plug being bent.
    The second, the little thing-y (I'm obviously tech-challenged, my 'lingo' sucks) inside the laptop where you plug it in is loose.
    Really loose.
    So loose, I can hardly see it, it's so far sideways.
    My laptop is only four - five months old, so it's still under warranty in case I need to take it in. (Well, duh, I probably do).

    What do I do? Or better, what's exactly is wrong?

    Not that it's important, but I'm a total klutz.
    I hit my cousin on the head with a Frisbee (he's five), broke my laptop and dropped my TV all in one day. Ugh.
    I also don't know if this is the right category for my question(s).
     
  2. cwwozniak

    cwwozniak Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    64,708
    First Name:
    Chuck
    Hi xRETRO, and welcome to TSG.

    It sounds like the the power plug may have been shoved sideways or into the computer during the fall. That caused the internal mating socket to be damaged or break away from the motherboard. You may be looking at a motherboard replacement.

    I have some bad news. Unless you purchased some kind extended "covers everything" service plan for your laptop, you may find yourself paying for repair or replacement of the computer. Typical manufacturer's warranties do not cover damage due to user negligence or abuse.
     
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