Word 2002 doesn't display images, rather blank boxes

[rjones34]

Greetings all. I have a slight problem with one of our employee's computers. When they go to open a file using Word 2002 (XP) they do not see images in documents, instead it is simply a white box with a black outline. We know this is not a problem with the document as the images are visible on my own machine, 2003, and an older version of Word, 2000.

Also what is weird with this, is that when the person prints the document the image is visible on the document.

I've found nothing on Microsofts website regarding this matter.

Any resolution you can steer me towards is most grateful.

-Ryan

 

[MFDnNC]

Change the view mode you are in on that machine. TOOLBAR - VIEW

 

[rjones34]

I take it you mean from Normal to either Print or Web layout?

I don't believe this is the answer however I will give it a try and post my findings in a few moments...

 

[rjones34]

This still did not resolve it.

 

[MFDnNC]

TOOLS - OPTIONS - VIEW - Uncheck Picture Placeholders.

 

[rjones34]

Yes, haha. We came to that resolution a short time ago.

It's always the easiest things that go un-noticed.