Word 2003 and docs open slowly

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jiowa

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Joined
Oct 31, 2007
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2
Hi Gang,

I have a new Vista Premium OS that opens everything fast including Word 2003.
I installed new HP Printer drivers (got on CD from HP) for Vista.
Now Word program and the docs open very slowly, like 2 minutes instead of a few seconds.

So I guessing it has to do with the new printer drivers and something they did to Word or share with Word like fonts?

Do I need to reinstall Word or drivers or correct registry or ?

This is a home system, no server or network so printer is local.

Any thoughts?

thanks.
 
Joined
Sep 4, 2003
Messages
4,916
Are the drivers for this printer available on the HP website? If so, try downloading and re-installing them from the website instead.

Regards,
Rollin
 

jiowa

Thread Starter
Joined
Oct 31, 2007
Messages
2
Hi Rollin,

The HP site drivers didn't install correctly so HP sent me a CD which did install correctly.

By the by, Vista did recognize and install the printer driver by itself without the CD. But I also wanted the Toolbox software, which is the computer based interface to operate the additional features of fax, copy, and scanning. So to get that I need new drivers as mine (CD) would not work on Vista.

Today I uninstalled the all the printer drivers and rebooted. Now Word works like it did before, it opens in a few seconds as do the documents, so the additional drivers are causing the problem in some way. HP's response it to ask Microsoft for tech help.
 
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