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Word 2003 and docs open slowly

Discussion in 'Business Applications' started by jiowa, Oct 31, 2007.

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  1. jiowa

    jiowa Thread Starter

    Joined:
    Oct 31, 2007
    Messages:
    2
    Hi Gang,

    I have a new Vista Premium OS that opens everything fast including Word 2003.
    I installed new HP Printer drivers (got on CD from HP) for Vista.
    Now Word program and the docs open very slowly, like 2 minutes instead of a few seconds.

    So I guessing it has to do with the new printer drivers and something they did to Word or share with Word like fonts?

    Do I need to reinstall Word or drivers or correct registry or ?

    This is a home system, no server or network so printer is local.

    Any thoughts?

    thanks.
     
  2. Rollin_Again

    Rollin_Again

    Joined:
    Sep 4, 2003
    Messages:
    4,912
    Are the drivers for this printer available on the HP website? If so, try downloading and re-installing them from the website instead.

    Regards,
    Rollin
     
  3. jiowa

    jiowa Thread Starter

    Joined:
    Oct 31, 2007
    Messages:
    2
    Hi Rollin,

    The HP site drivers didn't install correctly so HP sent me a CD which did install correctly.

    By the by, Vista did recognize and install the printer driver by itself without the CD. But I also wanted the Toolbox software, which is the computer based interface to operate the additional features of fax, copy, and scanning. So to get that I need new drivers as mine (CD) would not work on Vista.

    Today I uninstalled the all the printer drivers and rebooted. Now Word works like it did before, it opens in a few seconds as do the documents, so the additional drivers are causing the problem in some way. HP's response it to ask Microsoft for tech help.
     
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