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Word 2003 Upgrade: Has Anyone Seen This Error Message?

Discussion in 'Business Applications' started by Jack1000, Mar 25, 2008.

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  1. Jack1000

    Jack1000 Thread Starter

    Joined:
    Feb 4, 2001
    Messages:
    1,540
    I recently upgraded from Office 97 Professional and went to Word 2003 with an upgrade disk. Things went very well and I am glad that I updated. But there is a lot of online help and in four instances when installing:


    1.) The Installation itself

    2.) The Office Assistant

    3.) Word Perfect Help Files

    4.) The Detect and Repair Diagnostic

    I get this error message: (The print is small, best I can make out):

    I will attach the file.

    Clicking Ignore, and everything works, and if it comes up a second time as it did when I added the Office Assistant, clicking Ignore solves the problem and continues with the install. What do you think is the reason for this error message:

    1.) Word 2003 is looking for a data set that is not offered on my original Office 97 Pro CD?

    2.) The MS Access file relates to a library that is located in a higher version of Office or Word?

    Does this file relate to the program MS Access, which is on pro versions of Office?

    Thoughts?

    I ran the repair diagnostic and this error could not be fixed. Have any of you seen this error before?

    I also ran Windows Update and everything is patched and works.

    Jack
     

    Attached Files:

  2. Jack1000

    Jack1000 Thread Starter

    Joined:
    Feb 4, 2001
    Messages:
    1,540
    Here is a MS Knowledge database article for further study: There are also issues related to Office that deal with the same type of error message:

    http://support.microsoft.com/kb/324520

    Basically, it says that Corel Word Perfect or any Corel product when removed from the system can cause the issue where an MDAC component can not be loaded. It tales about how this is an OS issue, and how XP users can install Windows XP SP-2, or download/install the MDAC 2.8 Data Component that fixes the missing values in the registry.

    The problem is that when I do that, since I already have Windows XP SP-2 installed, it says that this component is not compatible with my OS. The other strange thing is that I got WordPerfect 12 preinistalled on my Dell, and have no recollection of removing anything from that program. I did install some update patches, but what laymen would think that a competing company would cause the removal of a data set for Office? Alternative workarounds are provided, but they may only be temporary. One is to hit Ignore when you see the error. (Maybe in this case, it gets the data library on-line as opposed to the disk.) Second would be to try hitting Retry several times.

    The other thing about these MDAC components is that they are tied into registry values within the OS, and can not be removed. Instability can be caused if they are. I have chosen to wait for the release of Windows XP SP-3, which could possibly restore the missing MDAC data values to the registry. This may provide an easier alternative than for customers trying to mess around with the registry.

    Jack
     
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