Word 2007 freezes when printing

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

psychista

Thread Starter
Joined
Jan 12, 2011
Messages
1
I have an Acer Aspire laptop with Windows 7 OS. My problem started two days ago when I noticed Word would freeze (not responding transparent) when I tried to change the font, margin, print, practically everything I do except encoding.It also does the same with excel and publisher. I ran the antivirus but it came up with nothing so I uninstalled and reinstalled Microsoft but it didn't change anything. I tried printing in notepad and wordpad and it behaves the same -- it freezes when I print or do anything on it. I've had this laptop and software for over a year now and never had problems with it until now.Thanks for your help.
 
Joined
Nov 21, 2004
Messages
2,536
Test the hard drive for possible signs of failure before it's too late and you lose all your data. It may be perfectly healthy but you need to know one way or the other before looking elsewhere for the cause.

If you know the make of the hard drive you should use their own testing software. Links here:
http://www.tacktech.com/display.cfm?ttid=287

If you don't know the make and you'd rather not unclip the hard drive carrier to find out, you can use the testing software from Seagate called SeaTools from here: http://www.seagate.com/www/en-us/support/downloads/seatools/

All the testing software from all the manufacturers is totally free.
 
Joined
Sep 4, 2003
Messages
4,912
Is the problem specific to one particular printer? Try printing to another printer to see if the same behavior is displayed. If you don't have another printer you can install one of many free PDF utilities that will create a virtual PDF printer. If the problem is isolated to one particular printer you should start by removing and reinstalling the printer completely.

Rollin
 

DaveA

David
Trusted Advisor
Spam Fighter
Joined
Nov 16, 1999
Messages
17,018
I would say that it is a printer driver issue since it appears to be all programs.
Try uninstalling it and then restart and install the drivers again.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top