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Word 2007 long document, crashes

Discussion in 'Business Applications' started by ktorgers, Sep 18, 2009.

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  1. ktorgers

    ktorgers Thread Starter

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    I have XP, Microsoft Home/Student 2007. I'm working on a long Word document (about 160 pages) that contains review comments: only about 10, but about 10 reviewers are named in the reviewers tab. The file crashes consistently when I navigate to a tracked change, show/hide reviews, make an edit, save the document. I've defragged the hard disk. I've re-created the normal.dotm template. I've looked at the paging size. I've tried running diagnostics and repairing the file. I'm not having the problem with shorter documents. The document was created in the version I have at work, Word 2007 enterprise. :( Any advice?
     
  2. Bradybunch

    Bradybunch

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    Try reinstalling Office?? and finding all the latest updates. Sounds a bit wierd, Have you tried doing the same on a different PC?
     
  3. ktorgers

    ktorgers Thread Starter

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    I tried the "repair" option from the disc; that took a long time. Then restarted everything. The problem is still there. The file is usable at work, so there's some glitch somewhere along the line. I'll try a total de-install. It looks like I have some old folders for Office 10, Office 11, etc. that weren't removed when upgrading. I'm tempted to leave those alone though. I'll also look at the spell checker. I can't use Dorland's Med Spell checker with the latest versions of word but it looks like the only spell checker being used is "custom.dic".
    --kt
     
  4. Bradybunch

    Bradybunch

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    Id Clear up any other Old Office based Programs. You might find things could conflict with others, but id defonatly take office off completely, and re install it again. Make sure you restart the pc after installing and reinstalling, and pull down the latest microsoft updates. once your at that stage, let me know how your getting on.
     
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