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Word 2010 stopped printing text in word documents

Discussion in 'Business Applications' started by katen, Apr 18, 2018.

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  1. katen

    katen Thread Starter

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    I am using word 2010 and windows 10 on a Dell Inspiron 5559. I have reinstalled my printer and it's drivers and I have checked that the text colour is not white.
    I am having problems with printing word documents. Within a word document any images print fine, as do the lines in a table but no text will print (in any colour).
    I can see the text correctly in the word print preview panel.
    Even the print test page prints with no text.

    Can you help? Thanks
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    what printer is this this ?
     
  3. katen

    katen Thread Starter

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    It's an Epson Stylus SX435W
     
  4. katen

    katen Thread Starter

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    Bizarrly I've just printed off a bank statement from my internet banking and it's fine - so it definately seems like a word issue?
     
  5. dvk01

    dvk01 Moderator Malware Specialist

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    word 2010 isn't supported on W10 and has known problems. This could be one of them

    It looks like you need to open word 2010 as an admin user to be able to print in W10

    right click the word shortcut or link in start menu & select run as admin. then open the document from within word then try to print
     
    Last edited: Apr 18, 2018
  6. katen

    katen Thread Starter

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    Tried that and it made no difference, still no text being printed.
    Also I have been able to print everything using word 2010 since windows 10 came out - just not for the last week or so. And thinking maybe a recent windows 10 update may have affected it?
     
  7. dvk01

    dvk01 Moderator Malware Specialist

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    sorry, no more ideas
     
  8. katen

    katen Thread Starter

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    Thank you for your help.
     
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