Word Docs not opening by double clicking

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Everlife

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Joined
Sep 13, 2004
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4
Hiya guys, slight problem here.

One of our employees is having problems opening word documents by double clicking them in explorer. If you go into word and open it manually it works fine. I read the earlier solution about them being created with an earlier version of word, however, this is not the case. I created a temp doc and still could not open it by double clicking.

She is not having problems opening any other type of document. Just that one.

Thanks in advance.
 
Joined
Sep 7, 2004
Messages
49,014
Right click one of them, open with and check the box to always open with. THe association sounds hosed.
 
Joined
Oct 24, 2003
Messages
112
This may be out in left field, but whenever I have a strange, unfixable problem in Word, one of the first things I try when troubleshooting is to rename normal.dot. When normal.dot goes corrupt, all manner of strange things can happen. So it's worth a try. Close Word, rename normal.dot to normal.old, reopen Word (it will create a new normal.dot). Then try double-clicking the filename in Windows Explorer and see if it works now. If so, then you're in business. You can copy any macros you had in the old normal.dot into the new normal.dot using the organizer.
 
Joined
Sep 7, 2004
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49,014
Windows Explorer
Tools / Folder Options / File Types

remove the one(s) for doc and the do the right click association.
 
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