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Word Docs not opening by double clicking

Discussion in 'Business Applications' started by Everlife, Sep 13, 2004.

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  1. Everlife

    Everlife Thread Starter

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    Sep 13, 2004
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    Hiya guys, slight problem here.

    One of our employees is having problems opening word documents by double clicking them in explorer. If you go into word and open it manually it works fine. I read the earlier solution about them being created with an earlier version of word, however, this is not the case. I created a temp doc and still could not open it by double clicking.

    She is not having problems opening any other type of document. Just that one.

    Thanks in advance.
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
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    49,014
    Right click one of them, open with and check the box to always open with. THe association sounds hosed.
     
  3. Everlife

    Everlife Thread Starter

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    Tried that. The file association is still set to Word.
     
  4. HeddaLora

    HeddaLora

    Joined:
    Oct 24, 2003
    Messages:
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    This may be out in left field, but whenever I have a strange, unfixable problem in Word, one of the first things I try when troubleshooting is to rename normal.dot. When normal.dot goes corrupt, all manner of strange things can happen. So it's worth a try. Close Word, rename normal.dot to normal.old, reopen Word (it will create a new normal.dot). Then try double-clicking the filename in Windows Explorer and see if it works now. If so, then you're in business. You can copy any macros you had in the old normal.dot into the new normal.dot using the organizer.
     
  5. MFDnNC

    MFDnNC

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    Windows Explorer
    Tools / Folder Options / File Types

    remove the one(s) for doc and the do the right click association.
     
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