1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

word file lost all data and file gone corrupt

Discussion in 'Windows Vista' started by simonstathis, Apr 13, 2015.

Thread Status:
Not open for further replies.
  1. simonstathis

    simonstathis Thread Starter

    Joined:
    Apr 13, 2015
    Messages:
    1
    hi experts,

    word 2010. the user claims to have worked on the file for a long duration and been saving regularly. came back to office and tried opening the file, wehrein user claims the file is corrupt and cant open it anymore. looking at file properties, it is only 4kb whereas the actualy file user worked on was more than 3 mb. any thing to try to fix it. have tried open and repair, tried changing the extension, searched PC for .asd and .wbk and tmp files which could have helped. tried few of the recovery tools ( recuva etc which are freeware , but dont findanything worthwhile with the tools.

    have also tried looking manually in locations where there was possibility of seeing the auto recover files. user has already tried recover unsaved document option. thee is no shadow copy enabled on the machine, hence no chance of reverting to previous versions of documents.

    any advice i shighly appreciated.
     
  2. valis

    valis Moderator

    Joined:
    Sep 24, 2004
    Messages:
    77,610
    howdy and welcome. The file could have become corrupted, especially if this cycle of saving over it has been going on for a bit. Do they have a backup of it? If not, may be time to recreate it. Try opening in wordpad or notepad, as well.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1146511

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice