I have two printers.. a Rena Envelope Printer and a Epson Workforce.. The workforce prints everything from word.. however I can't print anything from Word to the Rena Printer.. I have downloaded another trial software program, flexmail.. and I can print to my Rena Printer from that.. no problem.. so the drivers work.. but word just stalls in the output window and locks word up. I've reinstalled the drivers for the Rena printer twice.. It's just Word that locks up.. and only with the rena printer. I am using windows 7.. on a 64 bit computer. I was printing consistently from Word last year to the Rena Printer.. something new has happened.