I have a user with a weird problem. With his MS Word open, he click on file->open->network drive->'word file' after he double click the file, it hangs for good 20 seconds, and then it will open the file. Word will always lag when he tried to open the word file.
However, if I go into explorer->network drive -> 'word file'. the file will open with no lags at all.
I tried these methods I found on line.
http://howtotroubleshoot.blogspot.com/2007/08/how-to-clean-word.html
http://support.microsoft.com/kb/833041
but the user is still having the lag issue when he uses open file in word.
any ideas or suggestions?
However, if I go into explorer->network drive -> 'word file'. the file will open with no lags at all.
I tried these methods I found on line.
http://howtotroubleshoot.blogspot.com/2007/08/how-to-clean-word.html
http://support.microsoft.com/kb/833041
but the user is still having the lag issue when he uses open file in word.
any ideas or suggestions?