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Word problem leads to Outlook Nightmare

Discussion in 'Business Applications' started by AoN, Jul 27, 2006.

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  1. AoN

    AoN Thread Starter

    May 23, 2005

    I tried to open a Word document (that I had created some time ago......it has 'copy and pasted' material in it from a website....but I have opened it before) and it caused instability in Word, would not open (despite several attempts) and seemed to upset my computer. In the end I shut my computer down and re-started.......this took a long, long time as it didn't seem to want to start, but eventually did.

    I tried the Word document again, but a message came up telling me that last time I tried this it caused a serious problem.....did I want to try again?...I said no. I would like to open this document, but am fearful of trying again.

    However, of much more concern, when I went to Outlook Express I have found to my horror that all the messages in my Inbox have gone (major problem...11,000 e-mails) and all the Deleted Items also (not a problem). As far as I can tell, all my filed e-mails (many) and my sent items (6,000) are still there........very confusing?!

    Hopefully I have a back-up of my data (from a few weeks ago) on an external drive, but I have no idea how to get the Inbox file converted to e-mails and back into Outlook......without risking the ones already there.

    Can you please help (and perhaps cast light on how the Word problem has had such a major effect on Outlook)?


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