Word won't save or open files

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FusionSlayer

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Joined
Jun 11, 2003
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313
Says I can't open document because 'word has insufficient memory' -- I'm assuming this is related to the 62% resources free on bootup...should be 80 if i remember (this is win98) -- any ideas other than that as to why it won't save/open?

and if you agree its the resources problem - how to fix? This is my cousin's old machine...IBM Aptiva...i think it's a duron, only 64mb dedicated system memory...88 included onboard vram.
 

FusionSlayer

Thread Starter
Joined
Jun 11, 2003
Messages
313
I got system resources free up to 88% but it still won't open documents. If I open a document straight from my documents, it will open. But the 'open' command won't work in Word. I can't use the 'save' or 'save as' command.

I can open recent files though in the 'file' menu. Any ideas? Seems really weird.

Also, appears to be true in all Microsoft applications, not just Word.
 
Joined
Mar 15, 2001
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1,829
First thing is to do a cleanup. See Dreamboat's guide here:
www.theofficeexperts.com/cleanyourpc.htm

Second, we can check what programs are running in the background that may be taking up resources. Go to START > Run
Type the following:
msinfo32
In the “Microsoft System Information” window, in the left-hand pane click the plus symbol next to “Software Environment”. Click Startup Programs. Press CTRL + A (to select all). Press CTRL + C (to copy), then reply to this thread and press CTRL + V (to paste).


Gram
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,746
I agree. You should probably clean your PC. But do it after you do Word troubleshooting at www.theofficeexperts.com/word.htm

If doing the above doesn't help, you'd better do a scan for viruses with the latest dat files of whatever you use.
 
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