word won't start

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comp.angel

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Sep 11, 2003
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when I try to open msword I get a error message saying"winword has performed an illegal operation and will be shut down. When I open the details this is the message that I get WINWORD caused an invalid page fault in
module MSO9.DLL at 0167:30905909.
Registers:
EAX=009005bc CS=0167 EIP=30905909 EFLGS=00010206
EBX=009004c4 SS=016f ESP=0062f304 EBP=0062f320
ECX=00000000 DS=016f ESI=00900488 FS=13af
EDX=00000808 ES=016f EDI=000002bb GS=0000
Bytes at CS:EIP:
8b 49 3c 3b ca 0f 8c 47 54 1c 00 5f 5e c9 c2 08
Stack dump:
00900488 00000001 00900488 00000001 0000016f 00900488 00000000 0062f374 3090579b 009004c4 00000000 00000004 00000001 00000000 00000002 fffffe7c :confused: I used windows 98 operation system and 97 upgrade office 2000 permium
 

comp.angel

Thread Starter
Joined
Sep 11, 2003
Messages
3
By the way I have tried renaming MS09.dll to MS09.OLD and reparing. I have tried taking the program out and reinstalling it. I have tried changing file normal.dot to normal.old. Nothing has worked so far. Please assist me.
 

comp.angel

Thread Starter
Joined
Sep 11, 2003
Messages
3
:D :D :D :D :D Thank you Dreamboat. I finely got my Word to working. I had a messed up normal.dot file. If anyone has this same problem make sure that you rename all files called normal.dot for the comp. to repair itself. Also, I was using a word 2000 upgrade and when I entered "normal.dot" from my find file and folder menu the word "Normal" came up. It is the normal.dot file so don't hesitate to rename.(y) (y) :cool:
 

Anne Troy

Anne
Joined
Feb 14, 1999
Messages
11,746
Yes. There is a setting in Windows that lets you choose to VIEW file extensions (or not). Obviously, yours was turned OFF, and they are turned OFF by default.
 
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