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Word wont work

Discussion in 'Business Applications' started by honda1, Sep 18, 2004.

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  1. honda1

    honda1 Thread Starter

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    When I go into Word, its seems to open but once I get into it, it loads this installer and says "the feature you are trying to use is on a network resource that is unavailable". Ive re-installed it and it still does the same, It wont let me put on office xp. or Word 2000.Not even office 97. What ever office i install, when I go to word it will load office word 2000 and give me the above message.
    Ive went into the registry and deleted everything associated with office and it stil wont let me upgrade to xp. Could someone please help as I am all out of ideas.

    Thanks
     
  2. ceri sheeran

    ceri sheeran

    Joined:
    Aug 15, 2003
    Messages:
    894
    Hi,

    Try the generic fix for numerous MS Word problems

    Ensure Windows Explorer is set to find all files

    Then do a search for and delete all copies of the MS Word template file

    normal.dot

    OK out, reboot , although not strictly necessary and restart MS Word which will recreate the template file.

    hth

    Ceri
     
  3. ceri sheeran

    ceri sheeran

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  4. Anne Troy

    Anne Troy

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    First Name:
    Anne
    honda: go to the tips and tricks area and look for my post on manually removing MS Office.

    Do that, then reinstall.
     
  5. honda1

    honda1 Thread Starter

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    Thanks for all your help,that web page was exellent.
     
  6. Anne Troy

    Anne Troy

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    First Name:
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    Cool. I assume it worked?
     
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