WorkGroup is not accessible -

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Thread Starter
Sep 18, 2008
Sorry if I haven't done this properly. This is my first time to post in a forum anywhere. Below is a quote from a users problem on Tech Support Guy. I have been trying to figure out this problem for a long time.

Original Users problem:

WorkGroup is not accessible
I have 3 WindowsXP SP2 boxes on my workgroup. Things had been working perfectly.
Today, I can no longer see the workgroup in my network neighborhood when I try to "view Workgroup computers." I tried rebooting and restarting my routers/switches/PC's. I can search for the machines by computer name and open the shared folders at least though.....

Original Users solution:

Never one to give up too easily, I SOLVED this by changing the name of the original workgroup and restarting the machines. With the new workgroup name, I was able to view the workgroup PC's at the top level on the two machines I tried this with. I then changed back to the original workgroup name and voila, all is well again.

I recognize this problem when I can't browse the workgroup but can search and connect by computer name.
The above is how I have always solved the problem. I see this frequently and am glad to have found your simpler solution, below.

JohnWill's Answer::)(y):D:cool:
here's a script to fix it.

Create a file in notepad named NODETYPE.REG with the following contents:

------------------- Use text after this line -------------------
Windows Registry Editor Version 5.00


------------------- Use text before this line -----------------

Double click on the file and say Yes to the merge into registry question.

My question is: I see this frequently and wonder what is causing this problem? Do you think it is a virus or spyware? What else could it be?
Also, please feel free to correct me on my approach to explaining this
problem in a forum.

Thanks for any ideas.


Retired Moderator
Oct 19, 2002
How about telling us your situation and posting some details and we'll try to sort it out?

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:





Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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