WP x4 Merge Problem

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charlieactor

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Jan 22, 2013
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When merging in WP x4, if I go into "records" to manipulate the merge, I get a message "Unknown file format". Sometimes it will completely shut down my system. Other times, it will eventually go into the Records screen and I can proceed to customize the merge. I am running Windows 7. Any help will be appreciated.
;)Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3500+, x64 Family 15 Model 95 Stepping 2
Processor Count: 1
RAM: 3038 Mb
Graphics Card: NVIDIA GeForce 6150, 32 Mb
Hard Drives: C: Total - 152625 MB, Free - 39890 MB;
Motherboard: ASUSTek Computer INC., M2NPV-VM
Antivirus: ESET NOD32 antivirus system 2.70, Updated: No, On-Demand Scanner: Enabled
 
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