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xbox 360s cant connet to belkin modem router

Discussion in 'Networking' started by fantaalover, Feb 1, 2013.

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  1. fantaalover

    fantaalover Thread Starter

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    hey, i bought my xbox360s 3 days ago, brought it home and set it up, finds my belkin surf modem router f7d2401 v1, i enter the normal passcode i have used for that past 2 years with other items such as laptops and iphones, but it cant connect?
    i think it has something to do with the i p address, its showing 0.0.0.0 when set on automatic, i then checked on the belkin setep page, and it showed the dchp was enabled? so i then got the information of the website and entered it manually but it still couldnt connect, i called both xbox and belkin and i know no more than i did before... xbox tried telling me after hours of questions and tests that it was my router, it musnt give out the 2.4gghtz needed, so i then called belkin, they also did tests and asked me questions and then told me that his computer screen is telling him the router can not connect to that xbox. why cant i connet?!
     
  2. etaf

    etaf Moderator

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    Messages:
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    First Name:
    Wayne
    this is a wireless connection - anyway of connecting the xbox to the router by a cable and test and see if it works that way

    next would be to remove the wireless security from the belkin router and see if the xbox will now connect

    next would be to try a fixed IP address in the xbox to connect to the router
     
  3. Couriant

    Couriant Trusted Advisor

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    First Name:
    James
    I assume they did these steps with you?

    Also if possible if the router has a guest network, to save your original configuration enable the guest network as a test and set it to OPEN authentication
     
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