Xbox One RARE problem PLEASE HELP

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Charliie

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Apr 5, 2015
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Hey guys I'm pretty new to this forums business so hopefully you can all understand me😂

So I have a xbox One, had one for a few months now, brand new and have not had any problems with it at all,
Then all of a sudden i went to play it the other day and found that it wouldn't turn on.
I thought it was the power brick at first so i did buy another one and had it delivered the following day.
Tried the second power brick and still the same problem. The light on the power brick stays orange as normal when working but as soon as i push the cable end into the console the light in brick goes from orange to white and then goes out, turns off completely and no power seems to be running through anything despite the plug being on?

I have called Microsoft and all they can offer is for me to send it in for repairs and that costs around £100! I thought this was ridiculous because if spend £350 on there console let alone all the games i have and 3 headsets down the line they would have some leeway but no.
If anyone knew of a way to fix this without sending it to Microsoft I would be very thankful as I would like to fix this myself and then carry on to help other people with this problem. Thanks guys🙏
 
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