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XP 100% processor running

Discussion in 'Windows XP' started by Haverhill_guy, Feb 26, 2013.

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  1. Haverhill_guy

    Haverhill_guy Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    4
    XP SP3 on elderly Toshiba Quosimo
    Ancient newbie here! There are 91 processes running and its slow to start XP and after a few minutes (with no applications running) processor goes to 100%. Mostly taken by Windows explorer. See list of processes. Be very obligated if any expert there can tell me which ones I can safley stop. Thanks.:)

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 11:42:52, on 26/02/2013
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
    C:\Documents and Settings\All Users\Application Data\Etisalat Connect\OnlineUpdate\ouc.exe
    C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    C:\WINDOWS\system32\00THotkey.exe
    C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\All Users\Application Data\DatacardService\HWDeviceService.exe
    C:\Program Files\Java\jre7\bin\jqs.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
    C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
    C:\Program Files\Norton Management\Engine\3.2.0.19\ccSvcHst.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
    C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
    C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe
    C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe
    C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\Program Files\Advanced System Optimizer 3\SystemProtector.exe
    C:\Program Files\Norton Management\Engine\3.2.0.19\ccSvcHst.exe
    C:\WINDOWS\System32\snmp.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe
    C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
    C:\Program Files\Acronis\DiskDirector\OSS\reinstall_svc.exe
    C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
    C:\WINDOWS\system32\wbem\unsecapp.exe
    C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
    C:\Program Files\InterVideo\DVR5\SchSvr.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
    C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\HiJackThis\Trend Micro\HiJackThis\HiJackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\IPS\IPSBHO.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.8313.1002\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\coIEPlg.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\TOSHIBA\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [TPSODDCtl] TPSODDCtl.exe
    O4 - HKLM\..\Run: [Kraidman] C:\Program Files\Toshiba\TOSHIBA RAID\Console\Kraidman.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TOSHIBA Picture Enhancement Utility] C:\Program Files\TOSHIBA\TOSHIBA Picture Enhancement Utility\TosPEHK.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [ITSecMng] %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
    O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
    O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
    O4 - HKLM\..\Run: [IJNetworkScanUtility] C:\Program Files\Canon\Canon IJ Network Scan Utility\CNMNSUT.EXE
    O4 - HKLM\..\Run: [Smart File Advisor] "C:\Program Files\Smart File Advisor\sfa.exe" /checkassoc
    O4 - HKLM\..\Run: [EaseUs Watch] "C:\Program Files\EaseUS\Todo Backup\bin\EuWatch.exe"
    O4 - HKLM\..\Run: [EaseUs Tray] "C:\Program Files\EaseUS\Todo Backup\bin\TrayNotify.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [ASO-System Protector_startup] "C:\Program Files\Advanced System Optimizer 3\SystemProtector.exe" autolaunch
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\WiFi\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIA\VIAudioi\SBADeck\ADeck.exe 1
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -scheduler
    O4 - HKCU\..\Run: [SsAAD.exe] C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Bluetooth Manager.lnk = ?
    O4 - Global Startup: InterVideo Scheduler server.lnk = C:\Program Files\InterVideo\DVR5\SchSvr.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy 2\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1135990672156
    O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - https://webdl.symantec.com/activex/symdlmgr.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135990984890
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
    O16 - DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} (SysInfo Class) - http://content.systemrequirementslab.com.s3.amazonaws.com/global/bin/srldetect_intel_4.5.11.0.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: ASO3DiskOptimizer - Systweak Inc., (www.systweak.com) - C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: EaseUS Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\Agent.exe
    O23 - Service: Etisalat Connect. OUC (Etisalat Connect. RunOuc) - Unknown owner - C:\Program Files\Etisalat Connect\UpdateDog\ouc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Guard Agent - CHENGDU YIWO Tech Development Co., Ltd - C:\Program Files\EaseUS\Todo Backup\bin\GuardAgent.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HWDeviceService.exe - Unknown owner - C:\Documents and Settings\All Users\Application Data\DatacardService\HWDeviceService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
    O23 - Service: TOSHIBA RAID Service (kraidsvc) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA RAID\Service\kraidsvc.exe
    O23 - Service: Norton Management (MCLIENT) - Symantec Corporation - C:\Program Files\Norton Management\Engine\3.2.0.19\ccSvcHst.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
    O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\20.2.1.22\ccSvcHst.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Acronis OS Selector activator (OS Selector) - Unknown owner - C:\Program Files\Acronis\DiskDirector\OSS\reinstall_svc.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless WiFi Service (S24EventMonitor) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\S24EvMon.exe
    O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
    O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
    O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe
    O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
    O23 - Service: WPEServ - Unknown owner - C:\Program Files\Common Files\WPE\wpeserv.exe
    --
    End of file - 20109 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,820
    First Name:
    Frank
    What's the complete model number of that Toshiba Qosmio laptop?
    (It'll be 2 sets of characters separated by a dash)

    How much RAM does it have?

    ----------------------------------------------------------

    Considering the massive number of programs and extras that you have installed and running in that laptop, it's not surprising at all that it has 91 running processes.

    ----------------------------------------------------------

    I strongly advise you to get rid of Advanced System Optimizer and any other "cleaner/booster/optimizer/tuneup" type programs you're using before you trash your laptop with them.

    -----------------------------------------------------------
     
  3. Haverhill_guy

    Haverhill_guy Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    4
    Thanks for your assistance Flavallee Sorry for late reply I am in South Asia so there is big time difference.
    I should have included the PC info, my appologies there; its not actually my machine, so I can't really say about the history of installed software. I have tried running in safe mode, but the screen seems to become erratic in writing new information. I was only roped in because I replaced the screen which was cracked. A fairly easy task, for which I needed zero computer skills.

    Data you asked for:

    System Information report written at: 02/27/13 09:57:23
    System Name: SURESH
    [System Summary]
    Item Value
    OS Name Microsoft Windows XP Home Edition
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name SURESH
    System Manufacturer TOSHIBA
    System Model Qosmio G20
    System Type X86-based PC
    Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~2127 Mhz
    BIOS Version/Date TOSHIBA Version 1.30, 22/06/2005
    SMBIOS Version 2.3
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale Sri Lanka
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name SURESH\Suresh
    Time Zone Sri Lanka Standard Time
    Total Physical Memory 2,048.00 MB
    Available Physical Memory 1.05 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 3.35 GB
    Page File C:\pagefile.sys
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,820
    First Name:
    Frank
    It's already maxed out with 2 GB of RAM, which is sufficient to run Windows XP.

    Its Intel Pentium M 2.00 GHz processor is also fine for running Windows XP.

    -----------------------------------------------------------

    The main reason for the high processor usage is the massive number of programs and services that are auto-starting and running in the background, but there may be other factors involved.

    Since it's not your computer and you don't know its history, you're going to be handicapped and find it very time-consuming to resolve the issues.

    -----------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the ENTIRE file here.

    -----------------------------------------------------------
     
  5. Haverhill_guy

    Haverhill_guy Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    4
    Hi - Many many thanks for taking time to look at this rather large list!:)

    3D Christmas Screensaver version 1.0
    3D Windows XP Screen Saver
    Acrobat.com
    Acrobat.com
    Acronis Disk Director 11 Home
    Acronis Migrate Easy
    Adobe AIR
    Adobe AIR
    Adobe Common File Installer
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Help Center 2.1
    Adobe Photoshop CS2
    Adobe Premiere Elements 3.0
    Adobe Premiere Elements 3.0
    Adobe Premiere Elements 3.0 Templates
    Adobe Reader XI (11.0.02)
    Adobe Shockwave Player 11.6
    Adobe Stock Photos 1.0
    Advanced System Optimizer
    Alcor Micro USB Card Reader
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    AutoStreamer
    Aya MP3 WMA Audio Converter V1.2.5
    Bluetooth Stack for Windows by Toshiba
    BMW Series Screensaver
    Bonjour
    Canon IJ Network Scan Utility
    Canon IJ Network Tool
    Canon MP Navigator EX 1.0
    Canon MX700 series
    Canon MX700 series User Registration
    Canon My Printer
    Canon Utilities Easy-PhotoPrint EX
    Canon Utilities Solution Menu
    CCleaner
    CD/DVD Drive Acoustic Silencer
    Compatibility Pack for the 2007 Office system
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Touchpad
    DivX
    DivX Content Uploader
    DivX Converter
    DivX Player
    DivX Web Player
    Download Accelerator Plus (DAP)
    DVD to WMV Converter 4
    EASEUS Partition Master 9.1.0 Home Edition
    EaseUS Todo Backup Free 3.5
    Etisalat Connect
    GearDrvs
    getPlus(R) for Adobe
    Google Earth
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HighMAT Extension to Microsoft Windows XP CD Writing Wizard
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Format SDK (KB902344)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB2756822)
    Hotfix for Windows XP (KB2779562)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB981793)
    HP USB Disk Storage Format Tool
    HWiNFO32 Version 4.08
    ImgBurn
    Intel PROSet Wireless
    Intel(R) Matrix Storage Manager
    Intel(R) Network Connections Drivers
    Internet Explorer (Enable DEP)
    InterVideo Teletext Epg Scanner
    InterVideo WinDVD for TOSHIBA
    InterVideo WinDVR 5
    IsoBuster 2.8.5
    iTunes
    Java 7 Update 13
    Kernel for Windows Data Recovery ver 11.01.01
    Macromedia Flash Player
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2698023)
    Microsoft .NET Framework 1.1 Security Update (KB2742597)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Extended
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft National Language Support Downlevel APIs
    Microsoft Office File Validation Add-In
    Microsoft Office Live Add-in 1.5
    Microsoft Office Professional Edition 2003
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.5
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Mozilla Firefox 18.0.2 (x86 en-US)
    Mozilla Maintenance Service
    MSVC80_x86
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB933579)
    Nero 9
    neroxml
    Norton Internet Security
    Norton Management
    NVIDIA Drivers
    OpenMG Limited Patch 4.5-06-05-12-01
    OpenMG Secure Module 4.5.01
    Panda ActiveScan 2.0
    PCI 1620 Cardbus Controller and Software
    PDF QuickConverter Pro
    Personal License Update Wizard for Windows Media Player
    Plus! MP3 Audio Converter LE
    Presto! PageManager 7.15.16
    PureRadio
    QuickTime
    Rapport
    Rapport
    ScanSoft OmniPage SE 4
    SD Secure Module
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB2722913)
    Security Update for Windows Internet Explorer 8 (KB2744842)
    Security Update for Windows Internet Explorer 8 (KB2761465)
    Security Update for Windows Internet Explorer 8 (KB2792100)
    Security Update for Windows Internet Explorer 8 (KB2797052)
    Security Update for Windows Internet Explorer 8 (KB2799329)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2705219)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2712808)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB2723135)
    Security Update for Windows XP (KB2724197)
    Security Update for Windows XP (KB2727528)
    Security Update for Windows XP (KB2731847)
    Security Update for Windows XP (KB2753842)
    Security Update for Windows XP (KB2753842-v2)
    Security Update for Windows XP (KB2757638)
    Security Update for Windows XP (KB2758857)
    Security Update for Windows XP (KB2761226)
    Security Update for Windows XP (KB2770660)
    Security Update for Windows XP (KB2778344)
    Security Update for Windows XP (KB2779030)
    Security Update for Windows XP (KB2780091)
    Security Update for Windows XP (KB2799494)
    Security Update for Windows XP (KB2802968)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype Click to Call
    Skype¬ô 6.0
    Smart Defrag
    Smart File Advisor 1.1.1
    SoundMAX
    Spybot - Search & Destroy
    swMSM
    System Requirements Lab
    System Requirements Lab for Intel
    Texas Instruments PCIxx21/x515 drivers.
    Texas Instruments PCIxx21/x515/xx12 drivers.
    TOSHIBA Assist
    TOSHIBA Controls
    TOSHIBA Display Devices Change Utility
    TOSHIBA Hotkey Utility for Display Devices
    TOSHIBA Manuals
    TOSHIBA PC Diagnostic Tool
    TOSHIBA Picture Enhancement Utility
    TOSHIBA Power Saver
    TOSHIBA RAID Utility
    TOSHIBA SD Memory Card Format
    TOSHIBA TouchPad On/Off Utility V2.05.00
    TOSHIBA Utilities
    TOSHIBA Virtual Sound
    TOSHIBA Zooming Utility
    Touch and Launch
    UBCD4Win 3.10
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft Windows (KB971513)
    Update for Windows Internet Explorer 8 (KB2447568)
    Update for Windows Internet Explorer 8 (KB2598845)
    Update for Windows Internet Explorer 8 (KB2632503)
    Update for Windows Internet Explorer 8 (KB972636)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB982664)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2492386)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2661254-v2)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB2736233)
    Update for Windows XP (KB2749655)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VIA Platform Device Manager
    WebEx Support Manager for Internet Explorer
    Windows Driver Package - Intel (NETw3x32) net (01/30/2007 10.5.1.84)
    Windows Genuine Advantage v1.3.0254.0
    Windows Imaging Component
    Windows Internet Explorer 8
    Windows Live Sign-in Assistant
    Windows Management Framework Core
    Windows Media Bonus Pack for Windows XP
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Format SDK Hotfix - KB891122
    Windows Media Player 10 Hotfix - KB894476
    Windows Media Player 11
    Windows Media Player 11
    Windows Media Player Tray Control
    Windows Presentation Foundation
    Windows Rights Management Client Backwards Compatibility SP2
    Windows Rights Management Client with Service Pack 2
    Windows XP Service Pack 3
    WinRAR archiver
    WinSCP 4.0.7
    WinZip
    Wireless Hotkey
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,820
    First Name:
    Frank
    Get rid of Advanced System Optimizer

    Get rid of CCleaner, unless you really know how to use it safely.

    Get rid of Download Accelerator Plus

    Java 7 Update needs to be updated to Java 7 Update 15

    Mozilla Firefox 18.0.2 needs to be updated to Mozilla Firefox 19.0

    Get rid of Panda ActiveScan

    Get rid of Smart Defrag

    Get rid of Spybot - Search & Destroy

    ---------------------------------------------------------

    Download and save and then install the free version of

    Malwarebytes Anti-Malware 1.70.0.1100

    SUPERAntiSpyware 5.6.0.1014

    Make sure to update their definition files during the install process.

    Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

    Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

    After they're installed and updated, restart the computer.

    DON'T do anything with them yet.

    ---------------------------------------------------------

    Click Start - Run, then type in

    %temp% (% is the percentage symbol on the number 5 key)

    and then click OK.

    Click Start - Run, then type in

    c:\windows\temp

    and then click OK.

    Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

    If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

    If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish.

    After it's done, empty the Recycle Bin and then restart the computer.

    ---------------------------------------------------------
     
  7. Haverhill_guy

    Haverhill_guy Thread Starter

    Joined:
    Feb 22, 2013
    Messages:
    4
    Thanks Flavallee - I'll progress that instruction-set and get back later.
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,820
    First Name:
    Frank
    (y)
     
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