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XP Auto-Update Install Problem

Discussion in 'Windows XP' started by jdy, Oct 5, 2003.

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  1. jdy

    jdy Thread Starter

    Jun 28, 2003
    I have the XP auto-update feature selected to auto dowload the newest updates. I then install when I want to, and I have never had a problem with it before. Yesterday the icon in the sys tray said that I had new updates to be installed so I clicked on it and said yes to the install. About half-way through the install an error message came up and said that the software that I was installing had not passed the windows logo test and that it would not continue to install. There was only an OK button so I clicked it. It went back to the install page and the install bar went backwards and then it quit. This has never happened to be before and I don't know what it means. Any help?
  2. kiwiguy


    Aug 17, 2003
    It simply means that one of the updates waiting for you to install had not been "approved" by the Windows approval system. Exactly what it said, actually. Its not all that often that the Windows messages are so concise!

    The odd thing is why it was downloaded by your system, if it was a Windows Update file. I suspect that there may be other applications installed on your PC that are auto-updating, as well as Windows. This may have belonged to one of them.

    Its actually not unusual to have to install "unsigned" drivers. When you install them (outside of the auto update system) the system automatically creates a "restore" point in case you need to roll the system back if it all turns to custard.
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