XP box "disk read error"

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

jscard

Thread Starter
Joined
Apr 21, 2005
Messages
26
A colleague has brought into work his home computer, which was experiencing some slowness and was bogged down with some very annoying pop-ups. I told him I'd take a look at it. I ran Hijack This last week . . . (have the log, if it's of interest). Now, the thing will not even reboot. When I attempt to do so, I get the following message:

"A disk read error occurred.
Press Ctrl+Alt+Del to restart"

Any thoughts? This is a guy's home computer, with pics and docs he needs.

Thanks in advance.
 
Joined
Sep 24, 2008
Messages
49
I would try to boot into safe mode with command prompt by tapping F8 when booting the computer, then type chkdsk /r /f in the command line box that comes up.

This could take a while and might correct the errors, but if it won't boot up into safe mode with command prompt, then I would use the repair feature on your windows xp disk and typing in the same chkdks /r /f and see if that fixes whatever became corrupt.
 

jscard

Thread Starter
Joined
Apr 21, 2005
Messages
26
Thanks. I got it to boot up. But now it's crawling along at an insufferably slow pace. Would it be appropriate to post a Hijack This log at this point? There is clearly something wrong with this machine at present. It took roughly 30-45 minutes for it successfully start up.
 
Joined
Sep 24, 2008
Messages
49
I would run CCleaner on the registry fixing part of it first to see if it can re-sort everything to work better. After that I would perform a virus and spyware scan with the programs of your choice. You might be able to perform these actions easier in safe mode (by tapping f8 while the computer is first booting up.) If nothing works, then I would back up all of your valuable data and reload Windows. I hope this information was useful and all goes well.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top