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XP Computer Problems

Discussion in 'Windows XP' started by karent, Feb 16, 2007.

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  1. karent

    karent Thread Starter

    Joined:
    Jun 19, 2003
    Messages:
    52
    The only a little information on the computer I'm asking about, so bear with me. It has XP Home on it, but doesn't have the "blue" business on the left hand side - it is white. I clicked on folders to get rid of that and enable me to see the folders on the left side.

    I was helping a friend with her computer and, while hitting CNTRL + A, my finger was resting on the CNTRL for several seconds. Then, all of a sudden, I got a message on the screen saying something like - when holding down the cntrl button too long......something could happen to some key. The msg didn't stay on long enough for me to read it totally.

    Now, of course, we can't do anything w/the computer. If I click on a file or folder, the 8 or 9 files/folders above are also highlighted. I am reasonably intelligent on the computer, though I just got XP for this last Christmas, so there is a bit of a learning curve going on. But I have no clue as to what happened.

    The lady's son has now been working on it for over 4 hours! And he, supposedly, knows about computers but he has been unable to find the cause of the problem. He did uninstall McAfee avg because she had bought the wrong one; she wasn't going to put it back on because she could use the Grisoft AVG program for free!

    Anyway, if anyone has any suggestions with what little info I've provided, I would appreciate it!

    Tks

    KarenT in Texas
     
  2. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    Try a system restore to a date before you messed with it.
     
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