I have installed Gotomypc and Zone alarm on a XP computer.
When I remotely try to access the computer and have zone alarm running my keyboard and mouse are disabled. The zone alarm readme file says.....
Problems with Zone Labs security software and GoToMyPC on Windows XP-
If you are connecting to a Windows XP machine that has the "Protect the ... client"option selected, remotely opening the Zone Labs security software Control Center on the host machine will block all keyboard and mouse actvity. To resolve this issue, on the host machine, select Program Control|Programs, and give Trusted and Internet access rights to the "GoToMyPC Screensharing Plugin" (g2host.exe), then reboot the host machine. [14624]
My question is what is the "Protect the .... client" option on the XP machine.
Can this be disabled? Where to find it?
Thanks
When I remotely try to access the computer and have zone alarm running my keyboard and mouse are disabled. The zone alarm readme file says.....
Problems with Zone Labs security software and GoToMyPC on Windows XP-
If you are connecting to a Windows XP machine that has the "Protect the ... client"option selected, remotely opening the Zone Labs security software Control Center on the host machine will block all keyboard and mouse actvity. To resolve this issue, on the host machine, select Program Control|Programs, and give Trusted and Internet access rights to the "GoToMyPC Screensharing Plugin" (g2host.exe), then reboot the host machine. [14624]
My question is what is the "Protect the .... client" option on the XP machine.
Can this be disabled? Where to find it?
Thanks