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XP crash and now won't boot

Discussion in 'Windows XP' started by Wildlife, Jan 13, 2003.

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  1. Wildlife

    Wildlife Thread Starter

    Joined:
    Aug 1, 2002
    Messages:
    53
    Ok... this could get long. :)

    A gentleman has come to my message board asking about his XP home system. It seems he messed with the registry and deleted some things that he probably shouldn't have. Now his pc won't boot past the XP splash screen and it freezes. He can't get into safe mode either.

    He installed XP from a friends disk so he could access the system as the firm he bought his computer from did NOT Supply him with an XP install disk, and they won't answer their phone or e-mails for support.

    Now he has XP installed "in parallel" on the same drive as his old system and he can access the system.

    He also has a back up of the system from before the crash.

    Can he boot with XP boot disks and recover the system from that back up somehow?

    What would be the steps to do so?

    He's at 10 days and counting with the "30 day trial" (friends' copy of XP).

    Thanks!

    Wildlife

    P.S. the entire thread can be read at:
    http://www.thatcomputerguy.us/forum/read.php?TID=178
    if you'd like.
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    if he boots from the recovery disks or even a 98 boot disk he can restore the registry this way.

    1. select Start computer without CD-ROM support using the Up/ Down Arrow keys and then press the Enter key.
    The a: prompt appears.

    2. Type c:\windows\command\scanreg /restore and press the Enter key.

    The Microsoft Registry Checker screen appears.
    3. Select a date using the Up/Down Arrow keys and then press the Enter key.

    4. The "You have Restored a Good Registry" window appears.
    Remove the Recovery CD and press the Enter key to restart the computer.

    ive never tried this with xp but it worked in 98se.
    hope this helps.
    goos luck

    ;)
     
  3. Wildlife

    Wildlife Thread Starter

    Joined:
    Aug 1, 2002
    Messages:
    53
    Thanks Steve...

    I've posted this info, and hopefully he'll get his machine back up and running.
     
  4. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    no problem,call back if you need anything else;)
     
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