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XP crashed / wont load

Discussion in 'Windows XP' started by Jayne514, Feb 8, 2005.

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  1. Jayne514

    Jayne514 Thread Starter

    Joined:
    Feb 8, 2005
    Messages:
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    Windows XP crashed (I think) during a system restore. When I reboot XP appears to be loading then the screen goes black. It is a Dell pc and Dell helped me run extended diagnostic tests and found nothing. I cannot get into safe mode either. They had me run windows reinstall/repair and it all looks good until the computer tries to restart, then back to the black screen after XP starts loading. Dell's next step is to wipe my hard drive clean. I have been told to put my hard drive in another computer which is not an option, I have also been told to try using another account to log in as it seems the user account settings are not loading due to a profile being corrupt, but I am at a black screen and cannot log in. Someone else said registry problems. The general opinion is not to clean the hard drive, which I hate to do, but what do I do next?
     
  2. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
    there is a way to fix this and you wont lost any data try this

    if you Can boot with your WinXP CD If so then when it finally boots At the "Welcome to Setup" screen, press F10, or press R to repair, and then C to start the Recovery Console this will allow you to use the command line. From here do something like the following. Or if the file system is FAT32 you can use a Win98 bootdisk to do this. www.bootdisk.com

    COPY /Y C:\WINNT\repair\RegBack\TheParticularHive C:\WINNT\system32\config\

    This will replace the registry hive to the last time that hive was bacped up. Hopefully you didn't backup the registry at the time the problems started to happen.

    Following is a list of the files that are the registry hives. I would suggest starting with the SYSTEM hive and then reboot and if the problem still persists do the SOFTWARE hive next. Note these files don't have a file extension on them

    DEFAULT
    SAM
    SECURITY
    SOFTWARE
    SYSTEM

    For the SYSTEM hive you could try the following before doing the copy method.

    ren c:\WINNT\system32\config\SYSTEM SYSTEM.bak
    ren c:\WINNT\system32\config\SYSTEM.alt SYSTEM

    I would suggest to first BACKUP these hives from the C:\WINNT\system32\config\ to folder of your making or choice just don't back them up to the C:\WINNT\repair\RegBack\ folder.

    You will probably need to reapply any services patches that you have previously installed.
     
  3. natcom

    natcom

    Joined:
    Sep 21, 2003
    Messages:
    2,243
    then after you get into windows do a system restore to a day before all this happen
     
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