XP crashes

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sidbub

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This computer using XP sp3 fully updated hard wired to a netgear router seems to want to crash a lot when I open any word documents. I get an event error 4321 NetBT. How do I deal with this please. I also get a message in the task tray that there is a duplicate name on the network. Would appreciate any suggestions.
 

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TerryNet

Terry
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Duplicate name on the network probably means you have two computers or other devices with the same Computer (Host) name. The event error 4321 NetBT is talking about the dup name problem. Change (at least) one of the names. IMO "registered-user" for a computer name isn't that great anyhow. :)

I'll move this to the XP forum, as the crashes sound like they are not related to networking.

With what are you opening the word documents? Microsoft Word? What version?
 
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