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XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

Discussion in 'Windows XP' started by barabaskid, Nov 8, 2011.

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  1. barabaskid

    barabaskid Thread Starter

    Joined:
    Jul 27, 2010
    Messages:
    4
    Hello All,

    As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

    I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

    My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

    Here is my hardware profile from Everest:

    Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date 2011-11-08
    Time 11:26


    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 3
    DirectX 4.09.00.0904 (DirectX 9.0c)


    Motherboard:
    CPU Type Intel Pentium III Xeon, 2300 MHz
    Motherboard Name Acer Aspire 5734Z
    Motherboard Chipset Unknown
    System Memory 3001 MB
    BIOS Type Insyde (04/16/10)

    Storage:
    IDE Controller Intel(R) ICH9M-E/M SATA AHCI Controller
    SCSI/RAID Controller MagicISO SCSI Host Controller
    Disk Drive WDC WD1200BEVS-75RST0 (111 GB, IDE)
    Optical Drive MagicISO Virtual DVD-ROM0000
    Optical Drive Optiarc DVD RW AD-7585H
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 114463 MB (39350 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network:
    Network Adapter Atheros AR8132 PCI-E Fast Ethernet Controller
    Network Adapter Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter (192.168.0.104)

    Peripherals:
    USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2934 [NoDB]
    USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2935 [NoDB]
    USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2936 [NoDB]
    USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2937 [NoDB]
    USB1 Controller Intel(R) ICH9 Family USB Universal Host Controller - 2939 [NoDB]
    USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A [NoDB]
    USB2 Controller Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C [NoDB]
    USB Device Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
    USB Device USB Composite Device
    USB Device USB Video Device
    Battery Microsoft AC Adapter
    Battery Microsoft ACPI-Compliant Control Method Battery


    I'm showing no errors anywhere, have run disk defrags, registry cleans and everything else I can think of, all to no avail. I did back up all my data, but don't want to go through an entire fresh install (as I have some 80 odd programs I'd need to dig out the CD Keys for).

    I have attempted an msconfig "clean" boot (only MS services) and chkdsk - all to no avail.

    If anyone has any suggestions, or require further information to diagnose the problem, I would be most grateful.

    Regards,

    Barabaskid
     
  2. VictoriaiiCe

    VictoriaiiCe

    Joined:
    Oct 20, 2011
    Messages:
    684
    This just happened dismorning? Run a system restore prior to this problem in safe mode :)
     
  3. barabaskid

    barabaskid Thread Starter

    Joined:
    Jul 27, 2010
    Messages:
    4
    Sadly, I shut off system restore points as they bog down too much memory.
     
  4. VictoriaiiCe

    VictoriaiiCe

    Joined:
    Oct 20, 2011
    Messages:
    684
    Ah..ok..You said you ran a repair? command: chkdsk /r in recovery console?
     
  5. barabaskid

    barabaskid Thread Starter

    Joined:
    Jul 27, 2010
    Messages:
    4
    I did indeed - no problems detected. I also download the Seagate DOS Boot tools and ran the short and long tests; likewise, no problems reported.
     
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