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xp hangs at shut down screen

Discussion in 'Windows XP' started by skyjumper, Jun 7, 2012.

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  1. skyjumper

    skyjumper Thread Starter

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    xp hangs on shut down are their any fix for this problem
     
  2. JennyJackson01

    JennyJackson01

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    You don`t give a lot of information about the computer but make sure you have auto updates enabled and does it also hang on shut down from safe mode ?
     
  3. skyjumper

    skyjumper Thread Starter

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    Thanks for the response when in safe mode it will shut down it is also up to date just hangs on shut down screen and I have to hold the power button till switches off

    Ray
     
  4. JennyJackson01

    JennyJackson01

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    If it shuts down properly from safe mode, at least the main system is okay so perhaps a more advanced tech guy could jump in here and guide skyjumper through the boot options via msconfig.

    Jenny
     
  5. Elvandil

    Elvandil

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    Make sure that you install the User Profile Hive Cleanup Service. That can help with a lot of shutdown hangs.

    Does it say anything on the screen, like it is safe to shut down, or is it just a plain screen?
     
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