XP hangs up totally when trying to access files

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

davruss

Thread Starter
Joined
Feb 5, 2005
Messages
7
I have done several restores, but the problem still remains.

About a week ago, the system froze when I tried to access a file from start/my documents. From Start, I could access any of the programs on the left side of the screen, but all attempts to access files, my computer, control panel, search, etc. caused the computer to freeze, with powering off the only option.

I have tried restoring to an earlier date, and the file system works fine for a while but freezes. Today, I downloaded a spreadsheet, and in the process of saving it, the computer froze. I don't want to get into restoring farther and farther back, with the necessity of re-installing some programs, most notably Turbotax.

Any suggestions? The computer is running and I can access the internet and most, if not all programs.

Thanks
 
Joined
Jan 28, 2004
Messages
2,187
It's likely there's a virus recurring with each system restore...so let's try flush it/them out;
For openers, let's run spybot and adaware [gotten from links below-also see the tutorial links for their setup]. After that I also suggest running Hijack This[link below] then follow the below instructions fully, and post the log in this thread, whereupon it'll be analysed by those-in-the-know here and then appropriate fixes will be suggested..

follow the next instructions on posting the Hijack This log here;

It’s very important that you save the log to its own permanent folder on your hard drive, such as Program Files/Hijack This, or My Documents/Hijack This, (NOT a temporary files folder) or you may loose the ability to undo any changes you make, so that it can create proper back-ups and be able to restore them if necessary.

Close all open windows/and any open web browers and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

DO NOT FIX ANYTHING YET;- Await further analysis here.
 

davruss

Thread Starter
Joined
Feb 5, 2005
Messages
7
Bobol: Re problems with computer hanging up in trying to access files - by the way I get a Dr. Watson.

I have AdAware and did a complete scan with it and it found nothing. I further did a virus scan with MicroTrend PC-cillin and it found nothing. However, during the process of typing this response, PC-cillin found two instances of "J.S. Fortnight.M" and one of "Troj Agent 3", both of were designated as "clean successful" These two keep popping up all the time with the same notation that they have been cleaned.

Ok, I tried to download Hijack, and when I tried to run the program from Downloads, everything locked up.

What do I do?
 
Joined
Jan 28, 2004
Messages
2,187
run it in safemode if possible...oh i see you mean download from my link, things locked up?
 

davruss

Thread Starter
Joined
Feb 5, 2005
Messages
7
Yes. I downloaded it from your link. It is a zip file and when I tried to open it, the computer froze. Do you want me to start it in safe mode and try to download it? Are my scans with AdAware and PC-illin adequate, prior to running HiJack?

Thanks
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top