XP Home - Getting Kicked off Cable over and over

[Senor_Loin]

Since 04/14/04 I have been getting booted off my cable connection over and over and over and over again; no error messages, just stops [modem keeps flashing]. After rebooting it operates for a few seconds.

This started after receiving a Channel Message, which read something to the effect of, "New Device on Channel 2". The message occurred when logging on to Windows. After x-ing out of this message the saga began and continues. I have contacted my ISP [Comcast] 3x, in which everything indicates being normal; the other computer is not affected; it is running XP Pro and connected to another port on the hub which connects both computers to the Internet.

I have performed the follwoing: SpyHunter, Virus Scan, System Restore, Defrag, Microsoft Updates, and even System Mechanic.

Can someone help me?

 

[krash69]

i used to have the same problem with shaw cable in b.c i fixed the problem when a knowledgeable installer came to fix it saw the previousn install was inferior, he did a whole new drop from the line and I never had the problem again, call your isp and tell them to get someone in there to redo it or look at service...krash

 

[MarilynW]

I have cable hookup too. My computer carries the main hookup from the cable company,and my two kid's computers upstairs are networked with a wireless unit that works through mine. Sometimes their computer will quit working,and I have to unplug and re-plug in the connection wire from my cable supplied router . They are then able to surf the net. Someone told me to buy a surge protector outlet ( with a separate outlet on the same bar,but set apart from the rest of the outlets on the bar) for my main computer hookup of the router supplied by the cable company. He said it needed to have a separate plug in because I might not get enough power from an electric bar without one section dedicated to just the router.