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XP Home reinstall hangs on Dell Dimension 8300

Discussion in 'Windows XP' started by xptroubles, Feb 3, 2007.

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  1. xptroubles

    xptroubles Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    3
    Hello.

    I purchased an upgrade copy of Windows Vista as I already have an OEM version of Windows XP that came with my computer when I bought it. I did an upgrade of XP and had many problems with incompatible programs so I decided to do a fresh install.

    Unfortunately I erased my hard disk first and although Vista is working perfectly, I can’t activate it because it didn’t detect an activated copy of XP during the install. As directed by Microsoft, I now have to reinstall XP Home before doing another upgrade.

    I have a Dell Dimension 8300 computer with a 120GB SATA hard drive (Dell Service Tag 66LY71S). When I boot from the Windows XP CD that came with my computer, Windows setup briefly says “Setup is inspecting your hardware” then the screen goes blank and the hard disk light comes on and stays on although it is not making any noise. It doesn’t even get to the initial blue Windows Setup screen. I’ve left it sitting there for 20 minutes or more and nothing happens. The 4 diagnostic lights on the back of the PC are all green indicating “The computer is in a normal operating condition after POST”. I have to switch off the computer at this point. I tried this with two other XP Home CDs that I know work OK on other computers and they all do the same thing.

    If I go into the BIOS to the “Drive Configuration” section and change the value of the “SATA Primary Drive” setting from AUTO to OFF (the only other option) and save the changes, the XP setup program will run without locking up. The problem is that setup then gets to a point and says something to the effect of “Setup can’t find a hard disk on your system”.

    I tried to do a reinstall a couple of years ago when I had a virus infection and the same thing happened. I ended up removing the virus rather than reinstalling.

    The BIOS is the latest version for my system (A07) and the model number for my hard disk is Seagate ST3120023AS. The hard disk controller is an Intel 82801EB Ultra ATA Storage Controller. I’ve run hardware diagnostics and it doesn’t report any issues with the hardware. The system is functioning perfectly with Vista on it now. The Vista setup program when booted from the DVD doesn’t experience this problem.

    Can someone please help? I’m going mental trying to fix this!!!!!!!!!

    Other details of my system are:

    System Information report written at: 02/03/07 11:34:44

    [System Summary]

    Item Value
    OS Name Microsoft® Windows Vista™ Ultimate
    Version 6.0.6000 Build 6000
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name
    System Manufacturer Dell Computer Corporation
    System Model Dimension 8300
    System Type X86-based PC
    Processor Intel(R) Pentium(R) 4 CPU 3.00GHz, 2992 Mhz, 1 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Dell Computer Corporation A07, 27/09/2004
    SMBIOS Version 2.3
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume2
    Locale Australia
    Hardware Abstraction Layer Version = "6.0.6000.16386"
    User Name Aaron\Aaron Administrator
    Time Zone AUS Eastern Daylight Time
    Total Physical Memory 2,558.45 MB
    Available Physical Memory 1.72 GB
    Total Virtual Memory 5.20 GB
    Available Virtual Memory 4.41 GB
    Page File Space 2.79 GB
    Page File C:\pagefile.sys

    [Hardware Resources]



    [Conflicts/Sharing]

    Resource Device
    I/O Port 0x00000000-0x00000CF7 PCI bus
    I/O Port 0x00000000-0x00000CF7 Direct memory access controller

    I/O Port 0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP Controller - 2579
    I/O Port 0x000003C0-0x000003DF RADEON 9550 (Microsoft Corporation - WDDM)

    IRQ 16 RADEON 9550 (Microsoft Corporation - WDDM)
    IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2
    IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE

    IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7
    IRQ 18 OHCI Compliant IEEE 1394 Host Controller
    IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1

    Memory Address 0xA0000-0xBFFFF PCI bus
    Memory Address 0xA0000-0xBFFFF Intel(R) 82875P Processor to AGP Controller - 2579
    Memory Address 0xA0000-0xBFFFF RADEON 9550 (Microsoft Corporation - WDDM)

    I/O Port 0x000003B0-0x000003BB Intel(R) 82875P Processor to AGP Controller - 2579
    I/O Port 0x000003B0-0x000003BB RADEON 9550 (Microsoft Corporation - WDDM)


    [DMA]

    Resource Device Status
    Channel 4 Direct memory access controller OK
    Channel 2 Standard floppy disk controller OK

    [Forced Hardware]

    Device PNP Device ID

    [I/O]

    Resource Device Status
    0x00000000-0x00000CF7 PCI bus OK
    0x00000000-0x00000CF7 Direct memory access controller OK
    0x00000D00-0x0000FFFF PCI bus OK
    0x0000D000-0x0000DFFF Intel(R) 82875P Processor to AGP Controller - 2579 OK
    0x000003B0-0x000003BB Intel(R) 82875P Processor to AGP Controller - 2579 OK
    0x000003B0-0x000003BB RADEON 9550 (Microsoft Corporation - WDDM) OK
    0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP Controller - 2579 OK
    0x000003C0-0x000003DF RADEON 9550 (Microsoft Corporation - WDDM) OK
    0x0000DE00-0x0000DEFF RADEON 9550 (Microsoft Corporation - WDDM) OK
    0x0000FF80-0x0000FF9F Intel(R) 82801EB USB Universal Host Controller - 24D2 OK
    0x0000FF60-0x0000FF7F Intel(R) 82801EB USB Universal Host Controller - 24D4 OK
    0x0000FF40-0x0000FF5F Intel(R) 82801EB USB Universal Host Controller - 24D7 OK
    0x0000FF20-0x0000FF3F Intel(R) 82801EB USB Universal Host Controller - 24DE OK
    0x0000C000-0x0000CFFF Intel(R) 82801 PCI Bridge - 244E OK
    0x0000CCF8-0x0000CCFF Conexant SmartHSFi V.9x 56K DF PCI Modem OK
    0x0000CC80-0x0000CCBF Creative SB Audigy 2 (WDM) OK
    0x0000CC40-0x0000CC7F Intel(R) PRO/100 VE Network Connection OK
    0x00000080-0x0000009F Direct memory access controller OK
    0x000000C0-0x000000DF Direct memory access controller OK
    0x000000F0-0x000000FF Numeric data processor OK
    0x00000020-0x0000003F Programmable interrupt controller OK
    0x000000A0-0x000000BF Programmable interrupt controller OK
    0x000004D0-0x000004D1 Programmable interrupt controller OK
    0x00000061-0x00000061 System speaker OK
    0x00000070-0x0000007F System CMOS/real time clock OK
    0x00000040-0x0000005F System timer OK
    0x000003F0-0x000003F5 Standard floppy disk controller OK
    0x000003F7-0x000003F7 Standard floppy disk controller OK
    0x00000060-0x00000060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
    0x00000064-0x00000064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
    0x000003F8-0x000003FF Communications Port (COM1) OK
    0x00000378-0x0000037F ECP Printer Port (LPT1) OK
    0x00000778-0x0000077F ECP Printer Port (LPT1) OK
    0x00000062-0x00000063 System board OK
    0x00000065-0x0000006F System board OK
    0x000000E0-0x000000EF System board OK
    0x00000800-0x0000085F System board OK
    0x00000C00-0x00000C7F System board OK
    0x00000860-0x000008FF System board OK
    0x0000FFA0-0x0000FFAF Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB OK
    0x00000170-0x00000177 ATA Channel 1 OK
    0x00000376-0x00000376 ATA Channel 1 OK
    0x0000FE00-0x0000FE07 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
    0x0000FE10-0x0000FE13 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
    0x0000FE20-0x0000FE27 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
    0x0000FE30-0x0000FE33 Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
    0x0000FEA0-0x0000FEAF Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1 OK
    0x0000EFE0-0x0000EFFF Intel(R) 82801EB SMBus Controller - 24D3 OK



    [Components]



    [Multimedia]



    [Audio Codecs]

    CODEC Manufacturer Description Status File Version Size Creation Date
    c:\windows\system32\l3codeca.acm Fraunhofer Institut Integrierte Schaltungen IIS Fraunhofer IIS MPEG Layer-3 Codec OK C:\Windows\system32\L3CODECA.ACM 1.9.0.401 61.00 KB (62,464 bytes) 2/11/2006 11:33 PM
    c:\windows\system32\msadp32.acm Microsoft Corporation OK C:\Windows\system32\MSADP32.ACM 6.0.6000.16386 17.00 KB (17,408 bytes) 2/11/2006 8:03 PM
    c:\windows\system32\msgsm32.acm Microsoft Corporation OK C:\Windows\system32\MSGSM32.ACM 6.0.6000.16386 22.50 KB (23,040 bytes) 2/11/2006 8:03 PM
    c:\windows\system32\msg711.acm Microsoft Corporation OK C:\Windows\system32\MSG711.ACM 6.0.6000.16386 12.00 KB (12,288 bytes) 2/11/2006 8:03 PM
    c:\windows\system32\imaadp32.acm Microsoft Corporation OK C:\Windows\system32\IMAADP32.ACM 6.0.6000.16386 17.00 KB (17,408 bytes) 2/11/2006 8:03 PM

    [Video Codecs]

    CODEC Manufacturer Description Status File Version Size Creation Date
    c:\windows\system32\iccvid.dll Radius Inc. OK C:\Windows\system32\ICCVID.DLL 1.10.0.12 80.00 KB (81,920 bytes) 2/11/2006 11:32 PM
    c:\windows\system32\tsbyuv.dll Microsoft Corporation OK C:\Windows\system32\TSBYUV.DLL 6.0.6000.16386 11.50 KB (11,776 bytes) 2/11/2006 7:55 PM
    c:\windows\system32\lvcodec2.dll Logitech Inc. OK C:\Windows\system32\LVCODEC2.DLL 10.5.0.1091 258.78 KB (264,992 bytes) 14/12/2006 9:38 PM
    c:\windows\system32\iyuv_32.dll Microsoft Corporation OK C:\Windows\system32\IYUV_32.DLL 6.0.6000.16386 48.50 KB (49,664 bytes) 2/11/2006 7:55 PM
    c:\windows\system32\msyuv.dll Microsoft Corporation OK C:\Windows\system32\MSYUV.DLL 6.0.6000.16386 22.00 KB (22,528 bytes) 2/11/2006 7:55 PM
    c:\windows\system32\msvidc32.dll Microsoft Corporation OK C:\Windows\system32\MSVIDC32.DLL 6.0.6000.16386 30.50 KB (31,232 bytes) 2/11/2006 8:03 PM
    c:\windows\system32\msrle32.dll Microsoft Corporation OK C:\Windows\system32\MSRLE32.DLL 6.0.6000.16386 12.50 KB (12,800 bytes) 2/11/2006 8:03 PM

    [CD-ROM]

    Item Value
    Drive E:
    Description CD-ROM Drive
    Media Loaded No
    Media Type UNKNOWN
    Name _NEC DVD+RW ND-1100A ATA Device
    Manufacturer (Standard CD-ROM drives)
    Status OK
    Transfer Rate -1.00 kbytes/sec
    SCSI Target ID 0
    PNP Device ID IDE\CDROM_NEC_DVD+RW_ND-1100A____________________10FD____\5&3A22A7D4&0&1.0.0
    Driver c:\windows\system32\drivers\cdrom.sys (6.0.6000.16386, 65.50 KB (67,072 bytes), 2/11/2006 7:51 PM)

    [Sound Device]

    Item Value
    Name USB Audio Device
    Manufacturer (Generic USB Audio)
    Status OK
    PNP Device ID USB\VID_046D&PID_08C5&MI_02\6&1B8DBE08&0&0002
    Driver c:\windows\system32\drivers\usbaudio.sys (6.0.6000.16386, 69.88 KB (71,552 bytes), 2/11/2006 9:25 PM)

    Name Creative Audigy Audio Processor (WDM)
    Manufacturer Creative Technology, Ltd.
    Status OK
    PNP Device ID PCI\VEN_1102&DEV_0004&SUBSYS_10031102&REV_04\4&1C660DD6&0&10F0
    I/O Port 0x0000CC80-0x0000CCBF
    IRQ Channel IRQ 17
    Driver c:\windows\system32\drivers\ctaud2k.sys (6.0.1.1241, 508.05 KB (520,248 bytes), 19/12/2006 5:22 PM)

    [Display]

    Item Value
    Name RADEON 9550 (Microsoft Corporation - WDDM)
    PNP Device ID PCI\VEN_1002&DEV_4153&SUBSYS_40501458&REV_00\4&30651773&0&0008
    Adapter Type Not Available, ATI Technologies Inc. compatible
    Adapter Description RADEON 9550 (Microsoft Corporation - WDDM)
    Adapter RAM Not Available
    Installed Drivers atiumdag.dll,atiumdva.dll,atitmmxx.dll
    Driver Version Not Available
    INF File oem1.inf (ati2mtag_RV350 section)
    Color Planes Not Available
    Color Table Entries 4294967296
    Resolution 1280 x 1024 x 60 hertz
    Bits/Pixel 32
    Memory Address 0xE0000000-0xEFFFFFFF
    I/O Port 0x0000DE00-0x0000DEFF
    Memory Address 0xFE9E0000-0xFE9EFFFF
    IRQ Channel IRQ 16
    I/O Port 0x000003B0-0x000003BB
    I/O Port 0x000003C0-0x000003DF
    Memory Address 0xA0000-0xBFFFF
    Driver c:\windows\system32\drivers\atikmdag.sys (7.1.1.537, 1.99 MB (2,085,888 bytes), 5/12/2006 11:05 PM)

    Name RADEON 9550 Secondary (Microsoft Corporation - WDDM)
    PNP Device ID PCI\VEN_1002&DEV_4173&SUBSYS_40511458&REV_00\4&30651773&0&0108
    Adapter Type Not Available, ATI Technologies Inc. compatible
    Adapter Description RADEON 9550 Secondary (Microsoft Corporation - WDDM)
    Adapter RAM Not Available
    Installed Drivers atiumdag.dll,atiumdva.dll,atitmmxx.dll
    Driver Version Not Available
    INF File oem1.inf (ati2mtag_RV350 section)
    Color Planes Not Available
    Color Table Entries Not Available
    Resolution Not Available
    Bits/Pixel Not Available
    Memory Address 0xD0000000-0xDFFFFFFF
    Memory Address 0xFE9F0000-0xFE9FFFFF
    Driver c:\windows\system32\drivers\atikmdag.sys (7.1.1.537, 1.99 MB (2,085,888 bytes), 5/12/2006 11:05 PM)

    [Infrared]

    Item Value

    [Input]



    [Keyboard]

    Item Value
    Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Name Enhanced (101- or 102-key)
    Layout 00000409
    PNP Device ID ACPI\PNP0303\4&1506BB2E&0
    Number of Function Keys 12
    I/O Port 0x00000060-0x00000060
    I/O Port 0x00000064-0x00000064
    IRQ Channel IRQ 1
    Driver c:\windows\system32\drivers\i8042prt.sys (6.0.6000.16386, 53.50 KB (54,784 bytes), 2/11/2006 7:51 PM)

    [Pointing Device]

    Item Value
    Hardware Type USB Human Interface Device
    Number of Buttons 0
    Status OK
    PNP Device ID USB\VID_045E&PID_0084\5&E19777C&0&2
    Power Management Supported No
    Double Click Threshold Not Available
    Handedness Not Available
    Driver c:\windows\system32\drivers\hidusb.sys (6.0.6000.16386, 12.00 KB (12,288 bytes), 2/11/2006 7:55 PM)

    [Modem]

    Item Value
    Name Conexant SmartHSFi V.9x 56K DF PCI Modem
    Description Conexant SmartHSFi V.9x 56K DF PCI Modem
    Device ID PCI\VEN_14F1&DEV_2702&SUBSYS_8D881043&REV_01\4&1C660DD6&0&08F0
    Device Type Internal Modem
    Attached To COM3
    Answer Mode Not Available
    PNP Device ID PCI\VEN_14F1&DEV_2702&SUBSYS_8D881043&REV_01\4&1C660DD6&0&08F0
    Provider Name Microsoft
    Modem INF Path mdmcxpv3.inf
    Modem INF Section ModemCDCDell2
    Blind Off X4
    Blind On X3
    Compression Off +DS=0;
    Compression On +DS=3;
    Error Control Forced +ES=3,2,4;
    Error Control Off +ES=1,0,1;
    Error Control On +ES=3,0,2;
    Flow Control Hard +IFC=2,2;
    Flow Control Off +IFC=0,0;
    Flow Control Soft +IFC=1,1;
    DCB 
    Default <
    Inactivity Timeout 0
    Modulation Bell Not Available
    Modulation CCITT Not Available
    Prefix AT
    Pulse P
    Reset ATZ<cr>
    Responses Key Name Conexant SmartHSFi V.9x 56K DF PCI Modem::Conexant::Microsoft
    Speaker Mode Dial M1
    Speaker Mode Off M0
    Speaker Mode On M2
    Speaker Mode Setup M3
    Speaker Volume High L3
    Speaker Volume Low L1
    Speaker Volume Med L2
    String Format Not Available
    Terminator <cr>
    Tone T
    Memory Address 0xFE8F0000-0xFE8FFFFF
    I/O Port 0x0000CCF8-0x0000CCFF
    IRQ Channel IRQ 22
    Driver c:\windows\system32\drivers\modem.sys (6.0.6000.16386, 31.00 KB (31,744 bytes), 2/11/2006 7:58 PM)

    [Network]



    [Adapter]

    Item Value
    Name [00000000] WAN Miniport (L2TP)
    Adapter Type Not Available
    Product Type WAN Miniport (L2TP)
    Installed Yes
    PNP Device ID ROOT\MS_L2TPMINIPORT\0000
    Last Reset 3/02/2007 11:30 AM
    Index 0
    Service Name Rasl2tp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\rasl2tp.sys (6.0.6000.16386, 74.00 KB (75,776 bytes), 2/11/2006 7:58 PM)

    Name [00000001] WAN Miniport (PPTP)
    Adapter Type Wide Area Network (WAN)
    Product Type WAN Miniport (PPTP)
    Installed Yes
    PNP Device ID ROOT\MS_PPTPMINIPORT\0000
    Last Reset 3/02/2007 11:30 AM
    Index 1
    Service Name PptpMiniport
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address 50:50:54:50:30:30
    Driver c:\windows\system32\drivers\raspptp.sys (6.0.6000.16386, 60.00 KB (61,440 bytes), 2/11/2006 7:58 PM)

    Name [00000002] WAN Miniport (PPPOE)
    Adapter Type Wide Area Network (WAN)
    Product Type WAN Miniport (PPPOE)
    Installed Yes
    PNP Device ID ROOT\MS_PPPOEMINIPORT\0000
    Last Reset 3/02/2007 11:30 AM
    Index 2
    Service Name RasPppoe
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address 33:50:6F:45:30:30
    Driver c:\windows\system32\drivers\raspppoe.sys (6.0.6000.16386, 40.50 KB (41,472 bytes), 2/11/2006 7:58 PM)

    Name [00000003] WAN Miniport (IPv6)
    Adapter Type Not Available
    Product Type WAN Miniport (IPv6)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIPV6\0000
    Last Reset 3/02/2007 11:30 AM
    Index 3
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.0.6000.16386, 116.00 KB (118,784 bytes), 2/11/2006 7:58 PM)

    Name [00000004] Intel(R) PRO/100 VE Network Connection
    Adapter Type Ethernet 802.3
    Product Type Intel(R) PRO/100 VE Network Connection
    Installed Yes
    PNP Device ID PCI\VEN_8086&DEV_1050&SUBSYS_01571028&REV_02\4&1C660DD6&0&40F0
    Last Reset 3/02/2007 11:30 AM
    Index 4
    Service Name E100B
    IP Address 192.168.1.2, fe80::dd60:181a:c548:7
    IP Subnet 255.255.255.0, 64
    Default IP Gateway 192.168.1.1
    DHCP Enabled Yes
    DHCP Server 192.168.1.1
    DHCP Lease Expires 3/02/2007 12:30 PM
    DHCP Lease Obtained 3/02/2007 11:30 AM
    MAC Address 00:07:E9:7E:93:C1
    Memory Address 0xFE8E7000-0xFE8E7FFF
    I/O Port 0x0000CC40-0x0000CC7F
    IRQ Channel IRQ 20
    Driver c:\windows\system32\drivers\e100b325.sys (8.0.22.0, 159.50 KB (163,328 bytes), 2/11/2006 9:25 PM)

    Name [00000005] Microsoft ISATAP Adapter
    Adapter Type Tunnel
    Product Type Microsoft ISATAP Adapter
    Installed Yes
    PNP Device ID ROOT\*ISATAP\0000
    Last Reset 3/02/2007 11:30 AM
    Index 5
    Service Name tunnel
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\tunnel.sys (6.0.6000.16386, 22.50 KB (23,040 bytes), 2/11/2006 7:57 PM)

    Name [00000006] WAN Miniport (IP)
    Adapter Type Not Available
    Product Type WAN Miniport (IP)
    Installed Yes
    PNP Device ID ROOT\MS_NDISWANIP\0000
    Last Reset 3/02/2007 11:30 AM
    Index 6
    Service Name NdisWan
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available
    Driver c:\windows\system32\drivers\ndiswan.sys (6.0.6000.16386, 116.00 KB (118,784 bytes), 2/11/2006 7:58 PM)

    Name [00000007] Microsoft Tun Miniport Adapter
    Adapter Type Ethernet 802.3
    Product Type Microsoft Tun Miniport Adapter
    Installed Yes
    PNP Device ID ROOT\*TUNMP\0000
    Last Reset 3/02/2007 11:30 AM
    Index 7
    Service Name tunmp
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address 02:00:54:55:4E:01
    Driver c:\windows\system32\drivers\tunmp.sys (6.0.6000.16386, 15.00 KB (15,360 bytes), 2/11/2006 7:57 PM)

    Name [00000009] RAS Async Adapter
    Adapter Type Not Available
    Product Type RAS Async Adapter
    Installed Yes
    PNP Device ID Not Available
    Last Reset 3/02/2007 11:30 AM
    Index 9
    Service Name AsyncMac
    IP Address Not Available
    IP Subnet Not Available
    Default IP Gateway Not Available
    DHCP Enabled No
    DHCP Server Not Available
    DHCP Lease Expires Not Available
    DHCP Lease Obtained Not Available
    MAC Address Not Available

    [Ports]



    [Serial]

    Item Value
    Name Conexant SmartHSFi V.9x 56K DF PCI Modem
    Status OK
    PNP Device ID PCI\VEN_14F1&DEV_2702&SUBSYS_8D881043&REV_01\4&1C660DD6&0&08F0
    Maximum Input Buffer Size 0
    Maximum Output Buffer Size No
    Settable Baud Rate Yes
    Settable Data Bits Yes
    Settable Flow Control Yes
    Settable Parity Yes
    Settable Parity Check Yes
    Settable Stop Bits Yes
    Settable RLSD Yes
    Supports RLSD Yes
    Supports 16 Bit Mode No
    Supports Special Characters No
    Baud Rate 9600
    Bits/Byte 8
    Stop Bits 1
    Parity None
    Busy No
    Abort Read/Write on Error No
    Binary Mode Enabled Yes
    Continue XMit on XOff No
    CTS Outflow Control No
    Discard NULL Bytes No
    DSR Outflow Control 0
    DSR Sensitivity 0
    DTR Flow Control Type Disable
    EOF Character 0
    Error Replace Character 0
    Error Replacement Enabled No
    Event Character 0
    Parity Check Enabled No
    RTS Flow Control Type Disable
    XOff Character 0
    XOffXMit Threshold 0
    XOn Character 0
    XOnXMit Threshold 0
    XOnXOff InFlow Control 0
    XOnXOff OutFlow Control 0
    Memory Address 0xFE8F0000-0xFE8FFFFF
    I/O Port 0x0000CCF8-0x0000CCFF
    IRQ Channel IRQ 22
    Driver c:\windows\system32\drivers\modem.sys (6.0.6000.16386, 31.00 KB (31,744 bytes), 2/11/2006 7:58 PM)

    Name Communications Port (COM1)
    Status OK
    PNP Device ID ACPI\PNP0501\1
    Maximum Input Buffer Size 0
    Maximum Output Buffer Size No
    Settable Baud Rate Yes
    Settable Data Bits Yes
    Settable Flow Control Yes
    Settable Parity Yes
    Settable Parity Check Yes
    Settable Stop Bits Yes
    Settable RLSD Yes
    Supports RLSD Yes
    Supports 16 Bit Mode No
    Supports Special Characters No
    Baud Rate 9600
    Bits/Byte 8
    Stop Bits 1
    Parity None
    Busy No
    Abort Read/Write on Error No
    Binary Mode Enabled Yes
    Continue XMit on XOff No
    CTS Outflow Control No
    Discard NULL Bytes No
    DSR Outflow Control 0
    DSR Sensitivity 0
    DTR Flow Control Type Enable
    EOF Character 0
    Error Replace Character 0
    Error Replacement Enabled No
    Event Character 0
    Parity Check Enabled No
    RTS Flow Control Type Enable
    XOff Character 19
    XOffXMit Threshold 512
    XOn Character 17
    XOnXMit Threshold 2048
    XOnXOff InFlow Control 0
    XOnXOff OutFlow Control 0
    I/O Port 0x000003F8-0x000003FF
    IRQ Channel IRQ 4
    Driver c:\windows\system32\drivers\serial.sys (6.0.6000.16386, 81.50 KB (83,456 bytes), 2/11/2006 7:51 PM)

    [Parallel]

    Item Value
    Name LPT1
    PNP Device ID ACPI\PNP0401\4&1506BB2E&0
    I/O Port 0x00000378-0x0000037F
    I/O Port 0x00000778-0x0000077F
    Driver c:\windows\system32\drivers\parport.sys (6.0.6000.16386, 77.50 KB (79,360 bytes), 2/11/2006 7:51 PM)

    [Storage]



    [Drives]

    Item Value
    Drive A:
    Description 3 1/2 Inch Floppy Drive

    Drive C:
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 100.64 GB (108,062,044,160 bytes)
    Free Space 71.52 GB (76,792,872,960 bytes)
    Volume Name
    Volume Serial Number 703F6613

    Drive D:
    Description Local Fixed Disk
    Compressed No
    File System NTFS
    Size 10.00 GB (10,740,559,872 bytes)
    Free Space 9.93 GB (10,657,615,872 bytes)
    Volume Name
    Volume Serial Number 644D2778

    Drive E:
    Description CD-ROM Disc

    [Disks]

    Item Value
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3120023AS ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 5
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 1
    SCSI Target ID 0
    Sectors/Track 63
    Size 111.79 GB (120,031,511,040 bytes)
    Total Cylinders 14,593
    Total Sectors 234,436,545
    Total Tracks 3,721,215
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 39.19 MB (41,094,144 bytes)
    Partition Starting Offset 32,256 bytes
    Partition Disk #0, Partition #1
    Partition Size 100.64 GB (108,062,048,256 bytes)
    Partition Starting Offset 41,943,040 bytes
    Partition Disk #0, Partition #2
    Partition Size 11.11 GB (11,926,656,000 bytes)
    Partition Starting Offset 108,104,855,040 bytes

    [SCSI]

    Item Value
    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 2/11/2006 7:52 PM)

    [IDE]

    Item Value
    Name Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_24DB&SUBSYS_01571028&REV_02\3&172E68DD&0&F9
    I/O Port 0x0000FFA0-0x0000FFAF
    Memory Address 0xFEBFFC00-0xFEBFFFFF
    Driver c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 2/11/2006 7:51 PM)

    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&3113ADFA&0&1
    I/O Port 0x00000170-0x00000177
    I/O Port 0x00000376-0x00000376
    IRQ Channel IRQ 15
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 2/11/2006 7:51 PM)

    Name Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_24D1&SUBSYS_01571028&REV_02\3&172E68DD&0&FA
    I/O Port 0x0000FE00-0x0000FE07
    I/O Port 0x0000FE10-0x0000FE13
    I/O Port 0x0000FE20-0x0000FE27
    I/O Port 0x0000FE30-0x0000FE33
    I/O Port 0x0000FEA0-0x0000FEAF
    IRQ Channel IRQ 18
    Driver c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 2/11/2006 7:51 PM)

    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&21E943C1&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 2/11/2006 7:51 PM)
     
  2. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    To load XP on that Dell, you need the SATA drivers on a floppy disc for use at the "Press F6 . . . " prompt . . very early in the setup ( just after the "Press any key to Boot from CD" Prompt.)

    Go back into BIOS and set SATA back to On and retry.

    Vista has the SATA drivers and so did not require this extra step.

    This is a great guide for reinstalling XP on a Dell: http://www.djdenham.com/Install Procedures.htm
     
  3. xptroubles

    xptroubles Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    3
    Thanks for your reply. I already found those drivers on Dell's support site. The problem is the Windows setup program doesn't even get as far as to ask me to press F6. I have a black screen saying "Setup is inspecting your hardware". Right when the screen normally goes blue and the "Press F6" message is displayed on the bottom of the screen, my screen goes blank and nothing happens. I've tried unplugging all non-essential devices also.
     
  4. xptroubles

    xptroubles Thread Starter

    Joined:
    Feb 3, 2007
    Messages:
    3
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