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xp is really really slow

Discussion in 'Windows XP' started by jphl, Nov 22, 2011.

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  1. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    XP is really slow I think there might be a problem with the hard drive but not sure. have tried various virus and other programs but runs really slow. there are some unneccessary programs and whatnot but it is my parents computer and mom is not computer savvy. Any ideas? I have seen people ask for the log file of hijack this so I thought I would post it. Also posting the results of Sysinfo since the forum recommended it.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) D CPU 3.46GHz, x86 Family 15 Model 6 Stepping 5
    Processor Count: 1
    RAM: 1015 Mb
    Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 476929 MB, Free - 368248 MB; E: Total - 476937 MB, Free - 460297 MB;
    Motherboard: ECS, Livermore
    Antivirus: None


    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:51:08 AM, on 11/22/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\GEARSec.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\mqsvc.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\system32\mqtgsvc.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    C:\Program Files\AVG\AVG2012\avgnsx.exe
    C:\Program Files\AVG\AVG2012\avgemcx.exe
    C:\Program Files\AVG\AVG2012\avgrsx.exe
    C:\Program Files\AVG\AVG2012\avgcsrvx.exe
    C:\Program Files\AVG\AVG2012\avgtray.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://toolbar.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.inbox.com/homepage.aspx?tbid=80383&lng=en
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office14\GROOVEEX.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~2\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: Toolbar BHO - {dc9051c2-8f55-479a-97a4-747980d9047f} - C:\PROGRA~1\WEATHE~2\bar\1.bin\gcbar.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: WeatherBlink - {f20de5e0-2a6e-4c54-985f-1cf59551ce39} - C:\Program Files\WeatherBlink\bar\1.bin\gcbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Admin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.freeworldgroup.com/games/Solitairenew/index.html"
    O4 - Global Startup: Internet Explorer blank.lnk = C:\Program Files\Internet Explorer\iexplore.exe
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Search - http://tbedits.weatherblink.com/one...8E2E-DAFB-463C-9646-199B3AF10222&n=2011041102
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Go to PlaySushi web site - {EBD24BD3-E272-4FA3-A8BA-C5D709757CAB} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - https://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
    O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1243761618406
    O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - https://wimpro2.cce.hp.com/ChatEntry/downloads/msxml4.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
    O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    --
    End of file - 10950 bytes
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    You appear to have an Adware infection related to MyWebSearch. I will contact a helper with the appropriate permissions to deal with it.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,903
    First Name:
    Frank
    Do the following in the order that I've listed them.

    ------------------------------------------------------

    Start HiJackThis, then click "Do a system scan only".

    The scan is quick and should be done in 30 seconds or less.

    After it's done, put a checkmark in these log entries:

    R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file

    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)

    O2 - BHO: Toolbar BHO - {dc9051c2-8f55-479a-97a4-747980d9047f} - C:\PROGRA~1\WEATHE~2\bar\1.bin\gcbar.dll

    O3 - Toolbar: WeatherBlink - {f20de5e0-2a6e-4c54-985f-1cf59551ce39} - C:\Program Files\WeatherBlink\bar\1.bin\gcbar.dll

    O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)" -"http://www.freeworldgroup.com/games/...new/index.html"

    O4 - Global Startup: Internet Explorer blank.lnk = C:\Program Files\Internet Explorer\iexplore.exe

    O9 - Extra button: Go to PlaySushi web site - {EBD24BD3-E272-4FA3-A8BA-C5D709757CAB} - C:\WINDOWS\system32\shdocvw.dll

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe


    After you confirm that you put a checkmark in the correct log entries, click "Fix Checked - Yes".

    Close HiJackThis, then restart the computer.

    ------------------------------------------------------

    Click Start - Run, then type in

    %temp%

    and then click OK.

    Click Start - Run, then type in

    c:\windows\temp

    and then click OK.

    Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

    If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

    After you're done, empty the Recycle Bin and then restart the computer.

    ------------------------------------------------------

    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ------------------------------------------------------
     
  4. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    there were 2 .dat files that refused to delete so i lef them and got the rest. here is the file you asked for


    ĀµTorrent
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 Plugin
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.1)
    Adobe Shockwave Player 11.5
    Amazon Kindle For PC v1.1
    AVG 2012
    AVG 2012
    AVG 2012
    AVG PC Tuneup 2011
    Bejeweled 3 (remove only)
    Bejeweled Twist 1.0
    Brother HL-2140
    calibre
    CCleaner
    Compatibility Pack for the 2007 Office system
    DAEMON Tools Lite
    Data Fax SoftModem with SmartCP
    Dealio Toolbar v4.0.1
    Definition update for Microsoft Office 2010 (KB982726) 32-Bit Edition
    Floriani
    GameHouse
    GameHouse Solitaire Challenge
    Google Earth
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB2570791)
    HP Customer Participation Program 7.0
    HP Imaging Device Functions 7.0
    HP Photosmart Essential
    HP Photosmart, Officejet and Deskjet 7.0.A
    HP Product Assistant
    HP Solution Center 7.0
    HP Update
    HP USB Disk Storage Format Tool
    ImgBurn
    InstallMgr
    InstantShareAlert
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 13
    Java(TM) 6 Update 29
    LightScribe System Software
    Malwarebytes' Anti-Malware version 1.51.2.1300
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2572067)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Extended
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Default Manager
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office 2010 Service Pack 1 (SP1)
    Microsoft Office Access MUI (English) 2010
    Microsoft Office Access Setup Metadata MUI (English) 2010
    Microsoft Office Excel MUI (English) 2010
    Microsoft Office Groove MUI (English) 2010
    Microsoft Office InfoPath MUI (English) 2010
    Microsoft Office Live Add-in 1.3
    Microsoft Office OneNote MUI (English) 2010
    Microsoft Office Outlook MUI (English) 2010
    Microsoft Office PowerPoint MUI (English) 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Professional Plus 2010
    Microsoft Office Proof (English) 2010
    Microsoft Office Proof (French) 2010
    Microsoft Office Proof (Spanish) 2010
    Microsoft Office Proofing (English) 2010
    Microsoft Office Publisher MUI (English) 2010
    Microsoft Office Shared MUI (English) 2010
    Microsoft Office Shared Setup Metadata MUI (English) 2010
    Microsoft Office Word MUI (English) 2010
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Mozilla Firefox 4.0 (x86 en-US)
    MSN Toolbar
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Nero 7 Ultra Edition
    neroxml
    OCR Software by I.R.I.S 7.0
    OGA Notifier 2.0.0048.0
    OpenOffice.org 3.1
    Playsushi
    Rapport
    Rapport
    REALTEK GbE & FE Ethernet PCI NIC Driver
    Realtek High Definition Audio Driver
    SeaMonkey (2.0.4)
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft Excel 2010 (KB2553070)
    Security Update for Microsoft Office 2010 (KB2553091)
    Security Update for Microsoft Office 2010 (KB2553096)
    Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Super GameHouse Solitaire Volume 2
    Super TextTwist
    The Weather Channel Desktop 6
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft Office 2010 (KB2553065)
    Update for Microsoft Office 2010 (KB2553092)
    Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2553455) 32-Bit Edition
    Update for Microsoft Office 2010 (KB2566458)
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
    Update for Microsoft Outlook 2010 (KB2553323) 32-Bit Edition
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update for Microsoft Outlook Social Connector (KB2583935)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2641690)
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    VLC media player 0.9.2
    WeatherBlink
    WeatherBug
    Webmizzle
    Windows 7 Upgrade Advisor
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR 4.01 (32-bit)
    WordZap Deluxe 6.90
     
  5. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I'm surprised to see Malwarebytes' Anti-Malware and a MyWebSearch related toolbar co-existing on your computer. Have you recently run a Quick Scan with the latest definition updates from Malwarebytes' Anti-Malware?
     
  6. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    last night
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    In any case, please do follow flavallee's instructions from post #3 on Fixing those entries in HijackThis.
     
  8. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    I did and posteed the file he asked for
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I would recommend trimming down your Startup entries:

    Click Start > Run > type msconfig

    Click OK.

    Select the Startup tab.

    Uncheck the items related to the following entries:

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll (not sure why you would need that and why it was put there in the first place)

    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray (can be unchecked if it's the free version with no real-time scanning)

    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

    O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Admin\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

    O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"


    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"


    Restart the computer.


    After restarting, when the small "System Configuration Utility" window appears, ignore the message. Put a check mark in that window, then click OK.


     
  10. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    no real improvement in speed. it might be a little bit faster but still extremely slow
     
  11. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    The next step might be to boot your computer into Safe Mode to notice if there's a real improvement on speed. If there is indeed an improvement, run a Clean Boot procedure with the remaining Startup and Services entries, to hopefully isolate the offending application(s).

    If still no luck, a Memtest to test your RAM might be in order.
     
  12. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    well this time safe mode didn't hang at avgsideh.sys(I think that was the name) and it does seem faster but not by much so I'm going to give memtest a try. by the way from some other problems I've seen online suggest it might be a problem with the harddrive. Is there a way to test that or is that not likely to be the problem
     
  13. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You can also check for errors on the hard drive with chkdsk /r.


    Oh, and I just noticed a couple of processes usually slowing things down quite a bit:

    The SearchIndexer.exe and SearchProtocolHost.exe are launched by the Windows Search service.

    Click Start > Run > type services.msc

    Click OK.

    Scroll down to the Windows Search service. Double-click it to Stop and Disable it.

    Make sure the Indexing Service is also Stopped and Disabled.
     
  14. jphl

    jphl Thread Starter

    Joined:
    Nov 22, 2011
    Messages:
    19
    ran chkdsk with the r flag as one of the first things two days ago. let it run ovewrnight and it didn't seem to find anything or make a difference. the hd also has some fragmentation but windows didn't recommend defreagging it when I use the analyze option

    tried disabling search and the computer is comparatively snappy. I wouldn't call it like new but at least now it is on the same order of magnitude. the hard drive still seems unusually active though but at least xp is now up in about 3 and a half minutes as opposed to 7+
     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Sometimes, updating certain drivers and making sure Windows is up-to-date can help.
     
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