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XP limited user account Zone Alarm problem

Discussion in 'All Other Software' started by Alan00030, Jan 22, 2011.

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  1. Alan00030

    Alan00030 Thread Starter

    Joined:
    Jan 22, 2011
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    An interesting problem that even Zone Alarm hasn't been able to solve. Zone Alarm runs fine in Windows XP administrator mode. However, when logging into a limited account on the same computer, it pops up briefly in the icon tray and then disappears (and is not running in Windows Task Manager). There are no error messages. Same problem occurs if directly clicking zlclient.exe or zonealarm.exe in root directory. Zone Alarm will run in the limited user account using the "run as" option to access the owner/admin level--but still will not initiate when later logging into the limited user account. Doesn't matter if using fast switching between accounts or logging off other accounts before logging into limited user account. Creating new limited user accounts encounters the same problem.

    Unsuccessful solutions tried:
    -removing and then reinstalling latest paid version of Zone Alarm
    -disabling all 3rd party services (including anti-virus) thru Msconfig & deleting temp file cache--then reinstalling Zone Alarm
    - enabling sharing in security properties
    - using Safe Mode level security sharing to give limited user full control of Zone Alarm folder

    The problem seems to be that something is preventing ZA from fully initializing in the limited user mode, or it running into some kind of conflict. Any suggestions for solving, or at least diagnosing, this problem?
     
  2. zbd21

    zbd21

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    Mar 2, 2005
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