I have a brand new Gateway with XP Home installed from the factory. The problem: It apparently becomes captivated with some thought of it's own and refuses to acknowledge the users desire to run a program. (Now.) After some delay, which only it understands, it will eventually load and execute the program. The delay is usually on the order of 30 minutes to as much as 2 hours. The owner considers this to be unacceptable performance.
The only things "added" to the box are Norton Internet and AV software, plus some software provided by the DSL provider. Connection to the external world is through a FW router.
Other symptoms noticed: Event log has several warnings about missing W32 time sync and a few "can not connect to the DHCP server, lease has expired, etc., errors". (How this can be, I do not rightly understand since the router is only three feet away and acts as the DHCP server.) Apparently, it recovers and obtains a new lease at some point because it does not continue to produce the errors. Finally, NetDetect (Symantec) was scheduled to run every 5 minutes, forever. (Seems a bit overly done to me since the live update is only scheduled for every three days or so.)
Any thoughts will be appreciated greatly.
Regards,
Mike
The only things "added" to the box are Norton Internet and AV software, plus some software provided by the DSL provider. Connection to the external world is through a FW router.
Other symptoms noticed: Event log has several warnings about missing W32 time sync and a few "can not connect to the DHCP server, lease has expired, etc., errors". (How this can be, I do not rightly understand since the router is only three feet away and acts as the DHCP server.) Apparently, it recovers and obtains a new lease at some point because it does not continue to produce the errors. Finally, NetDetect (Symantec) was scheduled to run every 5 minutes, forever. (Seems a bit overly done to me since the live update is only scheduled for every three days or so.)
Any thoughts will be appreciated greatly.
Regards,
Mike