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xp network drive (nas) mapping

Discussion in 'Networking' started by bazzerm, Oct 7, 2010.

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  1. bazzerm

    bazzerm Thread Starter

    Joined:
    Oct 7, 2010
    Messages:
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    HI guys

    I'm trying to solve a network issue to allow an old XP desktop to be connected to a new NAS drive.

    ISP is Virgin media
    Router is Netgear wnr2000-100UKS
    Netgear ethernet switch
    attached devices:
    XP desktop (ethernet wired)
    Vista desktop (ethernet wired)
    MAc Laptop (wireless)
    Ipod touch (wireless)
    Brother Network printer (ethernet wired)
    MYBOOKWORLD 1TB NAS (ethernet Wired)

    Everything works except for the XP cannot map to the MYbook world drive to back up data.

    I can ping the IP address for the device 192.168.1.2 and can also ping the server name "Mybookworld"

    Have tried mapping the network drive both manually and with WD software with no success.

    Gut feel is that there is a network setting incorrect somewhere but not sure what else to try?

    Any help appreciated...
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Let's see this from the XP machine.


    Hold the Windows key and press R, then type CMD then press Enter to open a command prompt:

    In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key:

    Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands.

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. bazzerm

    bazzerm Thread Starter

    Joined:
    Oct 7, 2010
    Messages:
    3
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.
    C:\Documents and Settings\Owner>NBTSTAT -n
    Local Area Connection:
    Node IpAddress: [192.168.1.9] Scope Id: []
    No names in cache
    C:\Documents and Settings\Owner>IPCONFIG /ALL
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : HPDESKTOP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
    rnet NIC
    Physical Address. . . . . . . . . : 00-0C-76-0D-78-8E
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.9
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    IP Address. . . . . . . . . . . . : fe80::20c:76ff:fe0d:788e%4
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    Lease Obtained. . . . . . . . . . : 07 October 2010 17:23:06
    Lease Expires . . . . . . . . . . : 08 October 2010 17:23:06
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : C0-A8-01-09
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.9%2
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Documents and Settings\Owner>

    I hope this makes sense - over to you johnwill... thanks in anticipation...
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Check that all your network services are Started:
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations only)
    • WLAN AutoConfig (Vista wireless configurations only)
    • Workstation

    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic (or perhaps manual).

    If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.
     
  5. bazzerm

    bazzerm Thread Starter

    Joined:
    Oct 7, 2010
    Messages:
    3
    Thanks Johnwill - there were a couple of the services which were not started (DCHP) - i set all to automatic and started the ones that were stopped. Drive now mapped and back up in progress to shared nas - many thanks - I don't know how you guys learn all this stuff? One happy subscriber!
     
  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Glad we could help. I"m not sure how we learn it all either, probably being pounded in the head by many issues here. :D


    You can mark your own threads solved using the [​IMG] button at the top of the first page of the thread in the upper left corner.© :)
     
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