A friend of my mother's asked me to look at her computer as she was having issues with it. Well, I got everything back up and working and then did updates to Windows (SP2, etc).
In the midst of installing some of these updates (after SP2), my child yanked the power cord out of the wall and down I went. When I went to reboot, I was given the option of Safe Mode, etc, but selected to boot normally. The XP logo came up and was fine, but then it went to a black screen and STAYED there. No white cursor..nothing. UGH. So I went to boot again. When given the same option, I tried safe mode. Well, I didn't get a black screen, but I got a string of DOS lines one after the other just sitting on the screen. I mean...line after line filled the screen.
The REALLY horrible part about this is there is no XP disc for this. I asked my mother's friend about this and she claims that when she bought the computer from Wal-Mart (HP), it didn't come with any CDs. I find that hard to believe, but whatever. SOOO..now I have no idea what to do. I mean, I do have my own Dell EOM CD for XP, but I can't use that to try and fix this, can I? It is just like NOTHING I do is working!
The computer is free of an virus activity, spyware, etc...I took all of that out.
Help!!
In the midst of installing some of these updates (after SP2), my child yanked the power cord out of the wall and down I went. When I went to reboot, I was given the option of Safe Mode, etc, but selected to boot normally. The XP logo came up and was fine, but then it went to a black screen and STAYED there. No white cursor..nothing. UGH. So I went to boot again. When given the same option, I tried safe mode. Well, I didn't get a black screen, but I got a string of DOS lines one after the other just sitting on the screen. I mean...line after line filled the screen.
The REALLY horrible part about this is there is no XP disc for this. I asked my mother's friend about this and she claims that when she bought the computer from Wal-Mart (HP), it didn't come with any CDs. I find that hard to believe, but whatever. SOOO..now I have no idea what to do. I mean, I do have my own Dell EOM CD for XP, but I can't use that to try and fix this, can I? It is just like NOTHING I do is working!
The computer is free of an virus activity, spyware, etc...I took all of that out.
Help!!