XP powerdown/reset problem

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Skywarp

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Joined
Sep 25, 2003
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I'm using Windows XP Pro. When I click start, click turn off computer and then click restart or shutdown the computer won't do either. The shutdown screen just disappears and the cursor will turn into an hourglass for a quick second. The computer stays on as if I never did the above. I have to hold down my power button and do an improper shutdown for it to shut off or hit the reset button. I've updated to the lastest BIOS. I've done a windows update to see if there was a patch fix for that. I'm using an ABIT KD7 motherboard.
If anyone has any suggestions please let me know.

OH BTW I tried switch user and that does take me to the login screen. Then I can click Turn off Computer on the lower left. It works that way.
Thanx
 
Joined
Nov 10, 2002
Messages
295
It might be a program that is preventing you from shutting down. Try going to start,run, type in 'msconfig', press enter. click the startup tab, and uncheck everything in there except systray and explorer (if they are listed, i don't think they are). restart your computer. then try shutting down. if the problem doesn't occur after that, then it was a startup program causing it. If it doesn't happen, then it most likely is caused by something else, perhaps you may need to repair your windows installation. In this case, go back into msconfig and re-check everything. Then boot up using your windows xp cd, and choose repair installation. Hopefully that will do it.
 
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